Welcome to The kbbreview Podcast, this is the second episode of our special three-part series we're calling 'Changemakers'.

It's all in association with our very good friends at Hettich and together we're meeting people or companies that are truly forging their own path in the UK kitchen and bathroom sector. They're shaping opinions, trends and business practices in a way that genuinely shifts the industry zeitgeist.

Your hosts are kbbreview's Andy Davies and Hettich UK managing director Simeon Gabriel. 

This week we're meeting Paul Lee and Gordon Robinson from Kutchenhaus. It is, of course, the retail franchise outfit that has managed to grow and grow in a way no other franchise company in this market has been able to do. Owned by German kitchen manufacturing giant Nobilia, it has now managed to reach a size and influence that is shaping market trends and share and leading other companies, notably Magnet, to launch franchise operations of their own.

• How do you become a franchisee?
• What autonomy do they have?
• How does the brand maintain consistency in design, marketing, sales and service?
• Is there a critical mass?

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