ChannelPro 5 Minute Roundup

Erick and Rich discuss why data from CompTIA shows it's time to talk strategy with your clients, why spending money on new employees can get you higher profits faster, and why the record for highest-altitude soccer game ever played is likely to stand for a while.

Articles referenced in this episode:

SMBs return to strategic mindset, plan tech investments to support innovation and recruitment, new CompTIA study reveals(link is external) Tech Buying Trends: SMBs Pinpoint Technology in Return to Strategy(link is external) Teen puts 22 socks on one foot in 30 seconds for Guinness record(link is external) Zero gravity soccer game breaks world record at 20,230 feet

Erick and Rich discuss an interesting new network-as-a-service provider, why now's a good time to recalculate your labor costs (hint: the answer's not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.

Articles referenced in this episode:

Nile Aims to Deliver Networking As a Service That's Truly As a Service

Don't cook chicken in NyQuil, FDA warns after TikTok challenge

Erick and Rich sum up the action and mood at Datto's first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.

Articles referenced in this episode:

Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes

Thai hotel sets Guinness world record with largest Negroni cocktail

Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.

Articles referenced in this episode:

Gradient Readies Alerts Management Solution

Dream job: the Japanese man who gets paid to do nothing

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.

Articles referenced in this episode:

ConnectWise Buys Accounting Integration and Payments Processing Vendor Wise-Sync

Alligator visits Florida elementary school, 'home of the Gators'

Erick and Rich take a look at the surprisingly resilient M&A landscape for MSPs, discuss strategies for insulating yourself from supply chain woes, and marvel at the record-setting 69 fast food restaurants recently visited in 24 hours by two chefs in New York.

Articles referenced in this episode:

Abe Garver's blog post: Can MSP deals stand up to higher interest rates?(link is external)

TikTok chefs visit 69 fast food restaurants in 24 hours for world record

Erick and Rich chew over N-able's jump into cloud management, why having good data in tightly integrated business apps is the only way to make confident decisions about your company, and a wedding-saving emergency intervention by a Boston cop.

Articles referenced in this episode:

N-able Introduces First Cloud Management Solution

Boston police save the day by ferrying stranded groom to wedding in harbor

Erick and Rich discuss Kaseya's revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.

Articles referenced in this episode:

Kaseya, Responding to Partner Complaints, Changes Auto-Renewal Terms

Casper is hiring professional nappers with 'exceptional sleeping ability'

Audio-only for the first time ever due to technical issues, Erick and Rich still manage to get in a conversation about CompTIA's ongoing work to close the skills gap by helping young people launch IT careers as well as some essential guidelines for optimizing your PSA.

Articles referenced in this episode:

Newest Cecilia Galvin Scholarship Winner Combines Passion for Tech with Commitment to Diversity CompTIA Spark helps young people unlock their potential and imagine new possibilities through technology

Erick and Rich discuss favorite insights from Service Leadership's new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.

Articles referenced in this episode:

5 Insights from Service Leadership's 2022 Industry Profitability Report

This 13-year-old is headed to medical school a year after graduating high school