Chaos & Communications: Management of Issues, Crises and Disasters

Chaos & Communications: Management of Issues, Crises and Disasters

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Chaos & Communications: Management of Issues, Crises and Disasters episodes

  • Crisis Calls: Navigating Remote Emergency Operations Centres (EOC) | Former police PIO Leila Daoud joins host Tim Conrad to discuss the 2023 Squamish Lillooet wildfires with host Tim Conrad

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    When chaos strikes, communication is key.  In this episode of the Wildfires, Floods, and Chaos Communications podcast, Tim sits down with Leila Daoud, an experienced public relations professional, to discuss the unprecedented 2023 British Columbia wildfire season. 

    Leila shares her insights on the challenges and benefits of operating in a fully remote Emergency Operations Center (EOC), highlighting the importance of adaptability and clear communication during crises.   

    They delve into the complexities of media relations, the evolving role of social media, and the crucial need for trust and transparency in emergency communications. 

    Listen For:
    10:10 - The Role of Social Media in Emergencies
    16:31 - Choosing the Right Spokesperson
    20:38 - The Power of Graphics in Communication
    32:27 - Building Trust Before Emergencies 

    Guest: Leila Daoud
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    Connect with Tim Conrad, APR
    LinkedIn | Website | Facebook | Instagram  

    Visit www.communicationspodcast.com for more detailed show info including photos and videos.

    47 min
  • Inferno Insights: PR Strategies from the Frontlines | With veteran communicator Mike Lupien who talks about his experience with wildfires in Fort McMurray and BC's Shuswap region, with host Tim Conrad

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    When wildfires rage, clear communication is the ultimate firebreak.

    In this episode, Tim Conrad sits down with Mike Lupien, a public relations expert, to discuss his experiences during the 2023 British Columbia wildfire season and the infamous 2016 Fort McMurray fire.

    Mike shares his insights on crisis communication strategies, the development of essential reentry guides, and the intricate dynamics within an Emergency Operations Center (EOC).

    Mike emphasizes the critical role of communication in managing public perception and facilitating recovery efforts.

    Listen For:
    02:39 - Fort McMurray Fire Insights
    07:01 - Evacuee Challenges
    13:18 - Reentry Logistics
    21:13 - Recovery Communications Planning

    Guest: Mike Lupien, APR
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    Connect with Tim Conrad, APR
    LinkedIn | Website | Facebook | Instagram 

    Visit www.communicationspodcast.com for more detailed show info including photos and videos.

    45 min
  • Calm in the Chaos: Mastering Wildfire Communications | Strategic communicator Brie Thorsteinson-Ogle discusses the chaotic 2023 wildfire season with host Tim Conrad

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    Navigating chaos with calm.

    In episode one, Tim Conrad interviews Brie Thorsteinson-Ogle, an expert in strategic behavioural communication, about their experiences managing communications during the brutal 2023 British Columbia wildfires.

    Brie discusses the critical importance of building trust, simplifying complex processes, and effectively engaging with communities under duress.

    Together, they explore the power of listening and adapting in crisis situations, emphasizing that every gap identified is an opportunity for better solutions and community healing.

    Listen For:
    04:50 - Simplifying Complex Processes
    08:37 - Building Trust and Credibility
    18:07 - The Power of Listening
    31:19 - Team Support and Psychological Safety

    Guest: Brie Thorsteinson-Ogle
    Website | LinkedIn

    Connect with Tim Conrad
    LinkedIn | Website | Facebook | Instagram 

    Visit www.communicationspodcast.com for more detailed show info including photos and videos.

    50 min

About Chaos & Communications: Management of Issues, Crises and Disasters

From the publisher's feed

We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust when challenged by everything from issues to large-scale emergencies and…