ChatBots have been the next big thing for awhile now. We explore different ways companies are starting to use ChatBots to enhance the customer experience. Red Beard recently setup a Facebook ChatBot using Mobile Monkey's free tool, to help quickly answer frequently asked questions for a Facebook Page. Similar to email marketing, you can also use ChatBots to build a list and engage with your customers on Facebook, your website, and other social media platforms.

Beard also airs his grievances, so be sure to listen to the end to find out who he decided to call out this week!

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