For the final episode in this season’s Check-in, Mattijs travels to the Passenger Terminal Expo in Amsterdam to talk to two representatives of ACI World, Dimitri Coll and Antoine Rostworowski. With them, Mattijs reviews what he found out while making the series, discusses the challenges ahead and talks about what the future may bring.  

 This podcast covers such questions as, what are the best ways to generate stakeholder collaboration for end-to-end baggage logistics, and who should take the lead? And how will advanced technologies shape the future of airport operations and the passenger experience? We also hear a final word from Vanderlande’s Mark Lakerveld on his hopes for the future.  

“Did you know…” reference: On the cusp of a new era? | McKinsey 

In this episode of Check-in, Mark Lakerveld, David Duque Lozano and Fieke de Haan provide insights on sustainability and the baggage logistics industry. Did you know that a baggage handling system (BHS) can use up to 40% of an airport’s energy requirements? The BHS is at the very core of airport operations and also has an impact on use of space, assets and people’s working conditions. Therefore, any efforts to improve an airport’s green credentials must look at making baggage operations more sustainable. 

 At the end of this episode, we also get a sneak preview into the views of airports’ industry body ACI World. 

 “Did you know…” reference: SITA’s ‘Meet the Megatrends’ innovation report

There's a major buzz about several new technologies, which are vital for the future of baggage logistics. In episode four of Check-in, Mattijs enjoys in-depth conversations with five experts about robotics, artificial intelligence (AI) and autonomous vehicle (AV) technology.  

 Prepare yourself for a glimpse of the future with Stijn de Looijer, Pim van Loon, Mariana Goldak-Altgassen, Martin Plantinga and Paul Hesen. They shed light on how technological advances can tackle labour scarcity in baggage halls and on the airport apron, while helping to improve working conditions and optimise operations. 

 “Did you know…” reference: Top baggage trends to watch in 2023 | futuretravelexperience.com 

To ensure a working system of end-to-end baggage logistics, a so-called “pull approach” is essential. In this third episode of our Check-in series, Gijs Bartelet and Frans Wijnheijmer reveal all about this system and its specific enablers.  

We learn that moving from the (more traditional) push to a pull approach can help airports to optimise their baggage handling processes, both in terms of labour requirements and use of space. In addition, the pull concept is more predictable, which means it’s easier to automate. 

 “Did you know…” reference: SITA | Technology will help restore efficiency and confidence in aviation’s baggage processes 

In this episode of Check-in, Mattijs takes a look at what digitalisation means for the baggage handling industry, what is needed for successful digitalisation and what opportunities it will bring to the sector. Jessica van Kruisbergen, Darren Durham and Siamak Mohamaddian talk about the use of data in services, and how it can be exploited to realise greater connectivity.  

 We hear how the smart use of data and digitalisation will be central to delivering an end-to-end baggage handling process, providing more reliable operations that – in the end – will offer passengers a better experience. 

 “Did you know…” reference: https://store.aci.aero/product/the-evolution-of-the-airport-workforce-white-paper/ 

In this season's Check-in, podcast maker Mattijs Franken takes a deep dive into the future of baggage logistics. Across six episodes he will speak to experts in the field and find out how issues such as innovation, digitalisation and sustainability impact on baggage handling operations. 

 In the first episode, Mattijs explores the current state and challenges of baggage logistics, together with Sven Platschorre and Peter Hoefkens. They explain what end-to-end baggage logistics means and assess what it will take to deliver a more integrated approach as airports strive to provide passengers with stress-free travel and seamless connectivity. In each episode Diana Macovei provides us with relevant information on market trends and statistics in the “Did you know...” section. 

 “Did you know…” reference: IATA - Convenience is Top Priority for Passengers Post Pandemic 

Welcome to Check-in, the Vanderlande airports podcast, where we explore various topics from the world of aviation. In this episode, we head back to North America and bring you news of the latest developments at Orlando Airport in Florida.

There’s lots happening in this busy and expanding airport so we’re joined by Assistant Director of Airport Operations, Scott Goodwin, who brings us up to speed on dealing with the challenges of the pandemic, creating a pleasant passenger experience for returning tourists, the excitement for the new south terminal complex and the airport’s strategic ambitions for the future.

Welcome back to Check-in, where thankfully, the wheels are starting to turn again in the airports industry. In response to our recent episode on ‘wide area networks’ (Episode 9 – 'know your WAN from your LAN') we decided to drill down for the airports’ perspective on this topic, so we virtually travelled to Keflavik Airport in Iceland to hear from Árni Gísli Árnason.

Welcome to a very special episode of Check-in, where we go behind the scenes at Heathrow Airport in the UK with CEO John Holland-Kaye, and discuss the various challenges the airport has faced over an unprecedented year – as well as look forward to the future with a good dose of optimism.

We also discuss technology and how the airport’s suppliers and partners can play a role in its long-term future, with Heathrow’s Chief Solutions Officer, Chris Garton. We do hope you enjoy this episode.

Welcome to episode 11 of Check-in. Today we’re further exploring the topic of end-to-end baggage  logistics from an airport’s perspective and are delighted to be joined from The Netherlands by Schiphol Airport’s programme lead for baggage Ronald Hoff. Ronald is responsible for the programme development of all baggage solutions in the future, so gives us an idea of what’s coming our way in the short, medium and long-term.