We always want that perfect solution - but perhaps we can solve 80% of our problem with a little tweak in a short amount of time vs. waiting years for the 100% solution.

Today I share with you a situation where persistance paid off for one of my kids.   My daughter desparately wanted to join a holiday float but that float was full.  Listen to how I draw analogies to our own small business with this family situation.

I share a story from my college days where my room mate and I attempted at saving money but ended up spending more!

I look at Simon Sinek's principle his teaches in his book titled Start with Why to better understand how to ask our customers to write a review.  

I discuss a breakfast experience at another hotel that my family experienced while on vacation.  This hotel learned from the pandemic and pivoted to improve their breakfast service - hopefully permanently.

Nov 30, 2021 was David Kong's last day as CEO for Best Western Hotels and Resorts.  Dec 1 represents his first day towards his next endeavor.  Let's wish him great success with whatever lies ahead for him.  Thank you David for your hard work and committment to Best Western and the Best Western family.  We sincerely Thank You for all of your hard work!

I just visited Orlando, Florida with my family.  My wife and I decided to surprise the kids with a trip to Disney World.  But I couldn't have planned it by myself.  I had the help of  Fairytale Journeys by Monica.   Monica is a travel agent and an expert with Disney vacations.  Listen to how my family's planning stresses were reduced by her services.  Contact her at [email protected] or visit her website at http://www.fairytalejourneysbymonica.com

Today we have a special guest host - Mr. Shital Patel from the Upside Down Perspective podcast.  Here is a special edition that he recorded just for all of you.