Checking In with Anthony & Glenn

Great interview! Francois-Olivier Luiggi, General Manager of The Pierre New York, A Taj Hotel, about the art of delivering world class service to world leaders, celebrities, high profile CEOs and they continue living up to their Five Star Service during the pandemic. Plus, learn the value of having a back up stunt duck.

We talk to Chris Rutt, VP of Talent Acquisition & Development for Crestline Hotels & Resorts about how people can increase their chances in a job search. But first we hear from Del Ross about some employment and wage statistics.

Mike Stengel, who recently retired from Marriott International after 40 years joins us to remember a legend in the industry, Arne Sorenson, who died this week from pancreatic cancer. Then we talk to Suzanne Dawn Bagnera about you the industry and academia can bridge the gap between students and employment.

We talk to Mike Fiorentino & Robin Simons of Revenue Solutions about how hoteliers can build business, enhance revenue, and create awareness to increase their overall revenue. And yes, we mean right now.

Stacy Shoemaker Rauen is all about design. Though she's known as the editor in chief for Hospitality Design (HD) magazine, she's much more. Incredibly connected on the design side of hospitality, she's gone way beyond reporting on the trends: now she shapes them. Also, W Chris Green, CHA, CEO of Chesapeake Hospitality, provides the ownership perspective on design. A special shoutout to Lightstone and Moxy Hotels South Beach, which figures prominently in this episode.

Chip Rogers, President and CEO of AHLA joins for an important political update as well as an important travel related discussion. Plus, Glenn goes off again on dumb regulations implemented in certain states. Then we all miss going to conventions and trade shows. We talk to Jim Pittas of PMMI, an association running multiple events with some attracting 45,000 people or more, about the state of traditional conventions, what he expects moving forward, and what hotels can do to make him welcome when he brings 70,000 room nights at a time to cities such as Las Vegas, Philadelphia and Chicago.

We're at the incredible Roxbury Motel, a hotel HGTV calls one of the best in the country. Highly innovative and somewhat surreal, you won't believe this property. The creativity at this hotel is breathtaking and we go behind the scenes with the master creators.

We are live from the beautiful Resorts World Catskills with Marcio Azevedo, SVP of Operations, about operating a major casino resort in upstate New York, about 80 miles from New York City. Plus, Meghan Taylor - VP Government Affairs & Public Relations, who shares about working with NY State to ease covid restrictions, and Roberta Byron-Lockwood, President/CEO, Sullivan County - Catskills, who discusses the unique opportunities the region has to build its tourism business.

Anthony and Glenn were recently featured as guest speakers for the HSMAI Hawaii chapter. They spoke not just about the hotel industry but their personal challenges and experiences as well. Thanks to HSMAI for permission to run this episode.

Marco Roca has been in the hotel business a long time, closing deals for companies like Caesars, Hard Rock and Wyndham. Now he's investing in a totally different way. Plus, Chris Green, CEO of Chesapeake Hospitality makes his triumphant return!