The Margin Line

Chief Clinical Officer (400 Practices): The “Real-World Training” Problem Dentists Are Facing


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Dr. Trey Mueller started Dental Associates of Florida, grew it to 12 locations, partnered with Dental Care Alliance in 2016, and in under a decade went from practicing dentist to Chief Clinical Officer overseeing 400 offices. He joins Joe Lynch on The Margin Line to walk through:

  • Why he never truly loved chairside dentistry and how that honesty shaped the career decisions that followed
  • The systemization playbook he learned from his first boss and replicated across every location, making any team member plug-and-play between offices
  • Hiring for personality, empathy, and compassion over clinical skill
  • Why post-COVID dental graduates arrive less prepared than ever and how DCA is building a new roadmap from new grad to master clinician
  • How AI (Overjet, Dandy's scanner) is closing the confidence gap for young dentists and turning blown-up images of cracked teeth into instant case acceptance
  • The daily-guarantee debate: why his team convinced him to extend new-hire pay guarantees from 90 days to a full year and why he listened
  • His contrarian take on leadership and why great delegation makes that possible

Listen for a candid look at the mechanics of replacing yourself in production, navigating a DSO partnership without losing autonomy, and building culture that scales from a single office in Winter Haven, Florida to 400 offices across Dental Care Alliance.
 
Link to Dandy: https://www.meetdandy.com/


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The Margin LineBy Dandy