Who Ya Know Show

Chief Heart Officer w/ Claude Silver


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In this episode, we invite Claude Silver. Claude’s life’s purpose is to be of joyful service and unlock emotional optimism in all. The key lies in the heart. ❤️ Claude is the first-ever Chief Heart Officer working with and for close to 1,000 employees at VaynerMedia to integrate heart into their professional lives and become the best version of themselves and the best leaders they can be. As a motivational speaker, thought leader, and industry trendsetter, Claude focuses on teaching people and organizations how to disrupt the traditional HR model with the use of emotional optimism and heart-centered leadership.

What you will learn:

- VaynerMedia’s mission and how it is different from other companies
- Claude's journey of getting started with her role at VaynerMedia
- Things that VaynerMedia has done to protect culture while scaling
- What is honey empire
- What is the day-to-day of Claude as a Chief Heart Officer
- How to help someone who isn’t succeeding
- Emotional optimism and how to inject it into people around you
- VaynerMedia’s alumni program


Mic Drops Moments

🎤Claude at (04:30) - Us, humans, we are like exquisitely messy people.

🎤Claude at (06:40) - I came to New York the month later and we just hit it off. It was a Who Ya Know moment.

🎤Claude at (07:58) - Creating safety is our obsession. Removing fear, removing cynicism, and people talking smack about one another.

🎤Claude at (09:10) - Honey is how we treat people.

🎤Mark at (10:50) - Not treat people the way you want to be treated but the way that they want to be treated.

🎤Claude at (12:14) - There is nothing that’s common sense right now, especially in this wacky world we are living in.

🎤Claude at (13:05) - It is listening. I listen to a lot of people.

🎤Claude at (17:11) - I did it.

🎤Claude at (19:14) - I go through hard times, I go through dark times, I go through all those times. However, for me, there is always hope and some kind of light.

🎤Claude at (19:44) - People wake up every single morning without you and I know it wants us to succeed.

🎤Claude at (20:37) - It’s more like, yeah Covid is happening and work is really heavy right now because a lot of people have a lot of raw emotions, and that's really tough for me. So, I better acknowledge that, take care of myself, and get to the gym so that I can be the best me I can be for my family and work.

🎤Claude at (22:00) - We have an enormous database of all these companies that are knocking on Gary's door all day long, or knocking on our door. What we promise is an introduction.

🎤Claude at (22:45)- If we have done some of our homework prior to that meeting, what I will say is like, “Hey Billy, this is not great news and whatnot. However, we know that you’re really interested in cutting video, and here are three places where we can get you a network. Or I will say, “Take some time, go on LinkedIn, find three jobs that you're interested in or three companies, and let's see who we know there.”


Get in touch with Claude
LinkedIn: https://www.linkedin.com/in/casilver/

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