Workforce Insights by Community Care

Child-focused case recording – what social workers should know


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In this episode Sharmeen Ziauddin, from Community Care, speaks to Principal Social Worker Fiona Hayward and Child and Youth Voice Worker Cameron Draisey from Wiltshire Council about Ways of Writing.

In 2020, Wiltshire’s children’s services changed the way they wrote up reports, after feedback from children and young people, avoiding using jargon to make reports more sensitive and thoughtful. Now their expertise are published in a book called Principles of Practice. The book chapter, Ways of Writing, gives examples of writing in a variety of scenarios, discusses its impact, and is a resource for students and practitioners alike.

Fiona collaborated with Cameron and other young people to write this chapter.
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Workforce Insights by Community CareBy Community Care


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