Header photo:  The Grand Forks crew trying to pay Steven’s phone bill. “This story gives me chills,” says Erica Schierholz, the Director of Frontline Learning & Recruitment at Choice Financial. This is how she begins recounting the story of what happened one afternoon at Choice Financial Grand Forks; an interaction with a customer that she…Continue Reading

When a customer in New Jersey called Choice Financial about his check order, he got Amy Ebensteiner in Fargo. He recognized the accent right away. “You must be in the Midwest!” he said, with excitement. “Yes, I’m in Fargo,” Amy answered. “Well, I’ve gotta tell ya, I’m a huge Carson Wentz fan,” the man explained.…Continue Reading

Every day, Mary Ann goes for a walk. She takes her dog, Bentley, who knows the way as well as she does. Together they walk through their hometown of Walhalla, North Dakota. It’s quiet there, especially in the morning, as they walk down the sidewalk towards the nursing home. The workers know the puppy, and…Continue Reading