Within our quality toolbox, there are a lot of graphical organizers. Some are better at fulfilling different goals than others. If we have a goal in mind, then we may choose a certain tool. However, we don’t want analysis paralysis about which tool is best to stop us from using any tool at all. 

I share my 3 general guidelines about choosing a graphical quality tool, how to draw them, and when to use them. 

Plus, we talk about 3 tools in particular, prompted by a social media ask: mind map, process flowchart, and spaghetti diagram. We get into what they are, when we're most likely to use them, and how they can be used for design.

Visit the podcast blog for links to suggested resources and videos.

If you’d like to get more into process flow charting, then there are two previous Quality During Design episodes I recommend:  

Episode 29 “Types of Design Analyses possible with User Process Flowcharts” talks about a lot of various analyses we can do with a process flow chart, like identifying important tasks, making the process more efficient, and performing a costs analysis. 

Episode 2 “My product works. Why don't they want it?” talks about a process flow chart for the user’s process and the appropriate level of detail we may need to identify the true customer needs and requirements for our design.

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