"Listen and Silent are spelled with the same letters" - Chris
🤝 Communication is key for technicians and service advisors to work effectively together.
🏫 Training and coaching are essential for service advisors to improve their skills and provide better service.
✊ Building strong relationships at work is essential for a positive work environment and personal well-being.
Let's get into it.
PS. you can find Chris's Book, The Service Advisors Starter Guide here:
https://chrismfcraig.files.wordpress.com/2023/03/the-service-advisors-starter-guide-ebook-final-edit-1.pdf
J.
I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + notification to get daily automotive service content.