Today’s guest is Chris Ingrao, a co-founder of Lumedic—a company whose mission it was to transform the patient experience in the US healthcare market. Lumedic launched an IDtech product in production and was on the brink of several incredible adoption breakthroughs, but through internal reorganization, its potential unfortunately was not realized.

In this episode, Chris takes us on a journey from Lumedic’s founding, to acquisition, to innovating inside a massive health system where they truly had the ability to build an ecosystem from the ground up.

Chris shares a tremendous amount of wisdom from his three years working on thorny, multi-stakeholder problems in healthcare. He touches on the nuance of designing an economic model where all parties are aligned, and how to establish trust between a large group of stakeholders.

You’ll be fascinated to hear how close 30 millions patients were to having access to verifiable immunization records in their mobile wallets, and tens of millions of dollars of savings were on the line if they were successful. And yet, sometimes the biggest barriers are not technology barriers.

Lumedic’s story definitely needed to be told—there are so many lessons for IDtech builders in a variety of industries.

You can reach out to Chris on LinkedIn.

Reach out to Riley (@rileyphughes) and Trinsic (@trinsic_id). We’d love to hear from you.