I adopted a personal mission statement back in 2005. It has become the daily action plan to fulfill my purpose. This is the story of its development.

We're discussing algorithms, artificial intelligence, and social media again. Reservations abound. Consider a few of them with me in this commentary.

American football fans may object! This commentary explains how I found a helpful phrase that applies to sports and countless other matters of opinion.

The numbers don't matter. Well, some of the numbers don't matter. Allow me to explain why I collect words-written stats, but not website visitor stats.

Creative work should be judged by the people who observe it, not the people who create it. We should be careful about making qualitative statements.

Here are a few thoughts about hiring vendors for creative and technical projects. They may come in handy for those in marketing or communications.

Bad ideas and foolish assumptions can be rejected and replaced. I rejected some of my own and replaced them with good memories and rich experiences.

When we are angry and ignorant of the facts, social media provides an opportunity to speak. Too many of us do. This is our encouragement to reconsider.

Most of us are busy, but new opportunities can arise in life that allow us to help people. We must not convince ourselves we have no time to take them.

Every good organization needs people on staff that can tell their story. Communications teams are hired to publish the truth about their quality and value.