What is a concierge program, and how does it differ from a subscription box? In this panel, booksellers with experience running concierge programs and subscription boxes will answer these questions, give examples of different types of services, and show you how to create an inclusive, one-of-a-kind boutique experience for customers, no matter the size of your store.

Speakers Lauren Savage, The Reading Bug - San Carlos, CA Avery Shelburne, Fabled Bookshop and Cafe - Waco, TX Jaya Anderson, Red Balloon Bookshop - Saint Paul, MN Beth Shapiro, Skylark Bookshop - Columbia, MO

Recorded June 7, 2023 at Children's Institute 2023 in Milwaukee, WI

Theme by Constant Companion https://constantcompanion.bandcamp.com