There are a lot of upset parents coming into our schools lately. Using a restorative approach, any leader in a school can work WITH parents. “People are happier when those in authority positions do things with them not to them or for them.”(IIRP) Restorative leadership engages the ADULTS in the building using some of the same approaches used for students,
3:54 “Angry parent story from Steve”
6:42 “restorative leadership sounds like..”
7:55 “invite parents in to a conversation”
9:20 “attacks can get personal”
10:36 “attacking others is an unhelpful response to shame”
13:22 “restorative questions for parents”
14:39 “don’t take the bait and get all defensive”
17:29 “then I heard ‘tell them to make an appointment, I’m busy’”
20:06 “acknowledge the person and their concern”
21:20 “set the stage for the next conversation with the parents”
22:53 “butt heads or Butthead - a story from Steve”
26:40 “who actually gets the last word?”
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