Circle of Fellows #61: Communicating Open-Book Management

In his book, “The Great Game of Business,” Jack Stack introduced the business world to open-book management. The Great Game of Business website points out, “Open-book management at its most effective far outperforms a definition as simple as “sharing financial information with employees”. Open-book isn’t just about opening your financials to your company, it’s about responsibility, ownership, results, and growth, all of these things can come together to drive the needle forward in your organization. With proper training and knowledge, all levels of your business start to act and engage just like the owner, or leadership.”

Clearly, communication is a vital dimension of open-book management. Episode 61 of "Circle of Fellows" featured four IABC Fellows looking at the communicator’s role, including introducing the concept to leadership. Panelists included moderator/Fellow Brad Whitworth and IABC Fellows Jim Shaffer, Tosh Hattori, and Amanda Hamilton-Attwell. Of special note, Jim has worked closely with Jack Stack, founder of open-book management and CEO of SRC Holdings. He escorts clients to SRC Holdings so they can see first-hand how to implement open-book management.Continue Reading →

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