Cirrius Talk

Transitioning out of the military can feel like stepping into the unknown - this episode gives you a practical roadmap for military transition, straight from a veteran recruiter who’s built hiring programs inside major tech.

What you’ll learn

• How Mike’s “Mission Methodology” frames networking and career movement like a real-world field manual
• What it takes to build fellowship pipelines (including SkillBridge-style approaches) that convert into careers
• How employers can support veterans/spouses with onboarding, coaching, and even potential tax credits (up to $9,600)

Who it’s for
Transitioning service members, veterans, and military spouses building a civilian career - especially in tech and recruiting-adjacent paths.

Guest + credibility
Mike Nolan is an Air National Guard veteran and recruiter with decades in the industry, including over a decade at Salesforce supporting military recruiting and veteran community leadership (VetForce). He now runs Military Talent Connectors, a full-service military solutions firm supporting fellowships, hiring pipelines, and recruiting.

A note from Mike:

“If you're leaving active duty and preparing to transition into the civilian workforce, or are already a Veteran looking for help securing a meaningful and rewarding job, I’ve written a guide called The Mission Methodology coming out in May. If you'd like early access and to be notified when it launches, you can join the list at bit.ly/missionmethodology."

CTA

Follow the show and review other episodes to help you on your journey

https://www.youtube.com/playlist?list=PL82X3ahN92owc-TsuZMDRMrfL5ubkmTww

Links / Resources
 

• Military Talent Connectors
• MTC on LinkedIn
• MTC on Instagram
• Mike Nolan on LinkedIn
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions 
• Contact the show: [email protected]

What actually makes a great Salesforce admin?

In this episode of Salesforce at Scale, Greg Banks and Allie Nelson sit down with Salesforce evangelist Mike Gerholdt to unpack why empathy, user understanding, and community matter more than technical wizardry.

What you’ll learn

• Why empathy is the most important skill for a Salesforce admin
• How “SABWA” helps you design better solutions
• Why the Salesforce community is one of the most powerful learning accelerators in tech

Who it’s for

Salesforce admins, architects, technical leaders, and business stakeholders responsible for scaling Salesforce inside their organization.

Guest + credibility

Mike Gerholdt is widely known in the Salesforce ecosystem as a longtime evangelist and community leader. In this conversation, he shares lessons from his journey into Salesforce and insights gained from years of engaging with admins and leaders across the community.

Primary CTA

Follow the show and share this episode with a colleague working to scale Salesforce inside their organization.

Recommended Links

Mike on LinkedIn

Salesforce Admin Podcast

Salesforce Community Groups

Allie Nelson on LinkedIn

Greg Banks on LinkedIn

Jason Fowler Music

Cirrius Solutions

Multi-tenancy in agentic AI is not the same thing as multi-user—and getting it wrong can create serious security, compliance, and data boundary risks. In this episode, Greg Banks and Gavin Franklin break down what actually changes when an AI agent serves multiple users vs multiple tenants.

What you’ll learn

• How to distinguish individual, multi-user, and multi-tenant agent architectures (and why multi-tenant doesn’t always imply multi-user).
• Where cross-tenant leaks happen: memory, embeddings + vector search, and logs/traces—and what “tenant-scoped” really means.
• Why shared OAuth/API tokens and “UI-only filtering” are dangerous—and how MCP-style services help reduce risk.

Who it’s for
Business leaders and technical teams designing, governing, or securing agentic AI systems with real enterprise data.

Guest + credibility
Gavin Franklin joins host Greg Banks to explain the architecture and security controls that matter most when agents operate across users and tenants.

CTA
Have questions or want a follow-up topic? Email [email protected]. (And follow the show for more on agentic AI.)

For questions or feedback, please contact us at [email protected]

Recommended Links

Episode Artifact:
Gavin Franklin on LinkedIn
Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions

Military transition is more than finding a job—it’s rebuilding purpose. Retired Navy SEAL commander Jon Macaskill shares what he didn’t see coming after leaving the teams, and the practical tools that helped him move forward.

What you’ll learn:

• How to start early and “backward plan” your transition (even if you feel too busy)
• Transition resources Jon recommends: The Honor Foundation, Commit Foundation, ACP, Tuck Next Step, and more
• A practical purpose-finding exercise (from Designing Your Life) that helped clarify his path

Who it’s for: Service members, veterans, and military spouses preparing for or living through military transition.

Guest + credibility: Jon Macaskill is a retired Navy SEAL commander (service from 1996–2020) who shares his transition story, lessons on identity and purpose, and why mindfulness became central in his life after service.

CTA: Follow Cirrius Talk: The Military Minute and share this episode with a veteran, transitioning service member or military spouse who needs it.

Recommended Links

• linkedin.com/in/jonmacaskill
• The Men Talking Mindfulness Podcast

• The Honor Foundation
• Commit Foundation
• American Corporate Partners
•  Tuck (Dartmouth) Next Step
• Stanford Ignite
• Cirrius Solutions: Learn More or Connect
• The Military Minute
• Greg Banks on LinkedIn
• Jason Fowler Music

For questions or feedback, please contact us at [email protected]

A Salesforce MVP isn’t about building less — it’s about building smart. In this episode of Salesforce at Scale, we break down how a Minimum Viable Product drives adoption, reduces risk, and protects long-term ROI.

Too many Salesforce implementations fail because teams try to automate everything on day one. The MVP approach flips that script.

What you’ll learn

• The 4 criteria of a true MVP: Viable, Minimal, Measurable, and Testable
• Why “big bang” implementations often create technical debt and user fatigue
• How phased delivery accelerates adoption and long-term scalability

Who it’s for
Salesforce leaders, architects, delivery managers, and business stakeholders planning or scaling an implementation.

Guest + Credibility
Greg Banks is joined by Allie Nelson and Al Huerta of Cirrius Solutions, drawing on 15+ years of Salesforce delivery experience across complex implementations.

CTA
Follow the show and share this episode with a leader preparing for a Salesforce launch.

Recommended Links

Allie Nelson on LinkedIn
Al Huerta on LinkedIn
Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Cirrius Blog

For questions or feedback, please contact us at [email protected]

Agentic AI security is now the difference between “we shipped” and “we leaked.” In this episode, we break down the real security risks AI agents introduce—and the practical ways to mitigate them.

What you’ll learn:

• How prompt injection happens (and why LLMs struggle to separate trusted vs. untrusted instructions)
• How data exfiltration can occur even without a malicious prompt (often from system/design errors)
• How to reduce tool abuse risk by scoping tools, validating calls, logging, and using approvals for sensitive actions

Who it’s for: CTOs, CIOs, architects, engineers, and business leaders implementing or governing AI agents.

Guest + credibility: Greg is joined by Gavin Franklin and Tim to translate agent security into practical patterns teams can apply immediately.

CTA: Share this episode with someone responsible for AI rollout security. (And follow the show for more Agentic AI implementation guidance.)

Recommended Links

Episode Artifact

Gavin Franklin on LinkedIn

Tim Harting on LinkedIn

Cirrius Solutions

Cirrius Blog 

Greg Banks on LinkedIn

Jason Fowler Music

For questions or feedback, please contact us at [email protected]

Karri Webster shares how she navigated military life, family stability, and career re-entry—then built momentum in the Salesforce ecosystem through community, volunteering, and consistent habits.

What you’ll learn

• How to start building credibility in Salesforce through volunteering and community involvement
• Practical ways to use LinkedIn to grow relationships while you’re still learning
• How routines and “next best steps” help you break out of transition gridlock

Who it’s for
Military spouses and service members moving toward civilian careers—especially those exploring tech.

Guest + credibility
Karri Webster is a military spouse who re-entered the workforce by leveraging Salesforce programs, Trailhead learning, and volunteer leadership—building a strong professional presence along the way.

Primary CTA
Subscribe to Cirrius Talk: The Military Minute and share this episode with a military spouse or veteran on a similar journey. (Optional: Follow the show)

For questions or feedback, please contact us at [email protected]

Recommended Links

Karri Webster on LinkedIn: 

LinkediIn Premium

Trailhead

Focus on Force

SF Military

Hiring our Heroes 

Talent Stacker (Paid)

Portraits for Patriots

Military Trailblazer Office Hours

#SteveMo: 

SalesforceBen

Habit (Book) 

Greg Banks on LinkedIn

Cirrius Solutions 

Cirrius Blog

Hire Heroes USA

Merivis

Apple Podcasts

Spotify

Youtube

Jason Fowler Music

User adoption is the difference between Salesforce being live… and Salesforce delivering value.

In this episode of Salesforce at Scale, we break down what real user adoption looks like — and why you can’t mandate it.

What you’ll learn:

• Why user adoption is cultural, not just technical
• How leadership behavior directly impacts platform success
• Practical strategies to increase adoption before and after go-live

Who it’s for:
Salesforce admins, architects, IT leaders, delivery managers, and business stakeholders responsible for driving Salesforce success at scale.

Greg Banks is joined by Allie Nelson and Al Huerta from Cirrius Solutions to discuss real-world adoption challenges drawn from enterprise Salesforce implementations. The conversation covers ROI, data quality, leadership alignment, power users, detractors, and recovery strategies when adoption stalls.

If you’re investing in Salesforce, make sure it’s actually being used the right way.
Follow the show for more practitioner-led insights on designing Salesforce for scale.

Salesforce adoption, user adoption strategy, Salesforce at scale, change management, Salesforce leadership, CRM ROI, digital transformation, Salesforce governance, power users

Guests + credibility
Greg Banks is joined by Allie Nelson and Al Huerta, drawing on years of real-world Salesforce delivery experience across complex orgs and long-term implementations.

Primary CTA
Follow Cirrius Talk: Salesforce at Scale and share this episode with peers responsible for Salesforce strategy.

Want More: 

Watch: Youtube

Listen: Apple Podcasts \ Spotify

Recommended Links

Allie Nelson on LinkedIn

Al Huerta on LinkedIn

Greg Banks on LinkedIn 

Cirrius Blog

Cirrius Solutions

Jason Fowler Music

For questions or feedback, please contact us at [email protected]

Recommended Trailmix from the episode: https://trailhead.salesforce.com/content/learn/modules/user-adoption-metrics

https://trailhead.salesforce.com/users/victoriapoku/trailmixes/user-adoption-trailmix

AI conversations can feel like alphabet soup—but building a custom AI agent doesn’t have to. In this episode, we break down custom AI agent architecture end-to-end so you can make the right build decisions with confidence.

What you’ll learn

• The key layers of a custom AI agent: UI/interaction → hosting/orchestration → tools & memory → LLMs → monitoring
• The six core tech-stack decisions most teams must make to ship a custom agent
• A concrete example architecture: an agent that triages Zendesk tickets and takes actions in Salesforce

Who it’s for
Decision makers and technical teams evaluating whether to build vs. buy agentic AI.

Guest + credibility
Tim Harting and Gavin Franklin share a practical, implementation-focused breakdown based on how modern teams assemble real agent stacks in the enterprise.

CTA
Explore the resources and companion artifact in the show notes—and share this episode with a leader or team wrestling with AI implementation. (Follow the show for more Agentic AI architecture deep dives.)

Recommended Links

Gavin Franklin on LinkedIn
Tim Harting on LinkedIn
Episode Artifact

Cirrius Solutions
Cirrius Blog

Apple Podcasts
Spotify
Youtube
Greg Banks on LinkedIn
Jason Fowler Music

For questions or feedback, please contact us at [email protected]

Merivis went from a side-project in Central Texas to a nationwide engine for military tech careers—and Kate Stoker explains exactly how they scaled without losing the “high-touch” support that makes Veteran transition programs actually work.

What you’ll learn

• How Merivis built a structured cohort model (coaches, squads, accountability) that helps people finish—and get hired
• The 10-year milestones that changed everything: Salesforce seed funding, Dreamforce spotlight, and the pandemic pivot to virtual
• What Merivis is shifting toward next: platform-agnostic foundations + AI/data skills + soft skills that don’t get automated
  
  
  

Who it’s for
For veterans, military spouses, and supporters who want a clear path into tech (and a community that sticks).

Guest + credibility
Kate Stoker, Executive Director of Merivis —nonprofit builder and tech marketing leader who helped grow Merivis from its first cohort (Oct 2015) into a national model.

Call to action
Explore Merivis programs (or volunteer as a coach/mentor) to help the next cohort transition into tech.

Recommended Links

Kate Stoker on LinkedIn

Merivis Website

How to become a volunteer

How to apply to a fellowship

Fourblock Foundation

Hiring our Heroes

Hire Heroes USA

American Corporate Partners

Candorful

Texas Dreamin

Blue Star Families

Patriots Hall

Greg Banks on LinkedIn

Jason Fowler Music

Cirrius Solutions

Cirrius Blog

For questions or feedback, please contact us at [email protected]