MSP/MSSPs should offer solutions to provide users with frequent security awareness training to increase its overall security posture. The information provided by the security awareness training should be relevant and provide insights into recent security incidents. Training should also reiterate the necessity of using strong passwords, spotting and reporting phishing attacks, as well as properly handling personal information. 

Security awareness training should include frequent phishing tests. Phishing tests allow users to learn from their mistakes and utilize their training to spot actual phishing attacks. These phishing tests should be specially crafted for different departments within an enterprise. Specially crafted phishing tests are harder to detect and demonstrate the value of security awareness training.

👏Special thanks to Phin Security for their sponsorship and interview.

Connor Swalm: https://www.linkedin.com/in/connor-swalm/

Co-hosts:
Ryan Weeks: https://www.linkedin.com/in/ryanweeks/
Phyllis Lee: https://www.linkedin.com/in/phyllis-lee-21b58a1a4/
Wes Spencer: https://www.linkedin.com/in/wesspencer/