Cisco TAC Security Podcast Series

The panel reviews techniques and methods for monitoring firewall performance and identifying performance problems.

Learn helpful study techniques, time management, and test taking strategies for the CCIE Security Exam.

The panel of experts discusses the software version terminology and release process for the ASA, PIX and FWSM platforms. The episode then continues with part 2 of troubleshooting firewall failover.

Guest speaker Omar Santos from the Cisco PSIRT team discusses how Cisco handles product security vulnerabilities. Then the panel discusses the failover functionality of the ASA, PIX, and FWSM platforms in part one of our discussion of firewall failover, which spans two episodes. The next episode focuses on troubleshooting failover problems.

In this episode, the panel discusses the lifecycle of a TAC service request, how customers can help expedite case resolution, and configuration and troubleshooting of transparent firewall mode on the ASA and FWSM platforms.

In this episode, TAC engineers discuss how they use the Cisco labs to solve customer service requests. New features introduced with ASA version 8.2 are also discussed.

In this episode, Cisco TAC engineers discuss the new RSS feed for customer issues currently being seen in the TAC. Learn how to resolve connectivity issues using the packet capture utility built in to the Cisco Adaptive Security Appliance (ASA), PIX Firewall, and Firewall Services Module (FWSM) platforms.