Post-lockdown, there is renewed enthusiasm and excitement around cities. Urban development and innovation, however, often feel chaotic and atomised and miss the mark on how people actually experience the city. Eliot and his guests Ian Dull, a partner at ReD, and Jeff Risom, chief innovation officer at Gehl Architects, discuss the high stakes for businesses to get the future of the city right. What are some common errors companies make as they try to innovate for the city? How can a more systemic perspective help businesses avoid these pitfalls and create cities that are more meaningful for their inhabitants? And finally, what does a discarded electric scooter in Copenhagen tell us about designing the urban spaces of tomorrow?