On this new episode of CitizensNYC Live, we talk with Rue Parkin, the Executive Director of HelpNYC about their experiences being queer and unhoused and how they bring that personal experience to their work of providing resources for unhoused, unsafe, unstable, or under-supported communities.
Rue Parkin (he/they/them) was street and shelter homeless for several years in New York City. Struggling with mental health and substance use concerns they struggled, as did various service providers, to find resources that were appropriate for their needs. It was a continual challenge to find access to low-barrier services.
In 2016, having lived in independent supported housing since 2010 and being in Recovery, Rue started a list of resources on their phone that they would text messages to friends and others in need. The text contained information on food assistance programs, substance use treatment programs, and Drop-In and Shelter Intake Centers. Eventually this became helpNYC.
In 2022, helpNYC started Community Outreach to help New Yorkers in need in the community. Outreach Teams partner with community organizations and government agencies to setup up tables at events, career fairs, and other engagement activities to spread the word about the helpNYC.info Resource Navigator and provide direct connections to helpNYC Listing Partners.
As of February 2023, through the helpNYC.info Resource Navigator and our Community Outreach, we have helped over 60,000 New Yorkers since 2018.