Civic Tech Chat

Our host Ryan Koch (https://linkedin.com/in/kochryan) gives a quick briefing about the Crowdstrike outage. We talk about why you should care about it, what happened, as well as a couple of lessons we can take from the event.

### Resources and Shoutouts:

- [Cost Estimate](https://www.cnn.com/2024/07/21/business/crowdstrike-outage-cost/index.html)

- [What is Crowdstrike?](https://www.theverge.com/2024/7/19/24201864/crowdstrike-outage-explained-microsoft-windows-bsod)

- [Why does Crowdstrike have kernel access?](https://www.computerweekly.com/news/366598838/Why-is-CrowdStrike-allowed-to-run-in-the-Windows-kernel)

- [Crowdstrike preliminary incident review](https://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/)

- [Fix instructions](https://www.tomshardware.com/software/windows/how-to-fix-crowdstrike-bsods-in-three-minutes-fix-requires-manual-changes-but-they-are-simple )

- [Join us on Discord](https://discord.gg/hECzBJh)

##### Music Credit: [Tumbleweeds by Monkey Warhol](http://freemusicarchive.org/music/Monkey_Warhol/Lonely_Hearts_Challenge/Monkey_Warhol_-_Tumbleweeds)

We're joined by Greg Jordan-Detamore (https://www.gregjd.com/) to talk about digital services in operations, how applying civic tech practices happen where resources are constrained, and overcoming differing language choices.

Resources and Shoutouts:

- Greg's substack (https://civicinsighter.com/)

- Recoding America (book) (https://www.goodreads.com/book/show/61796680-recoding-america)

- The Fifth Risk (book) (https://www.goodreads.com/book/show/46266188-the-fifth-risk?ref=nav_sb_ss_1_14)

- The Mindset Mentor (podcast) (https://robdial.com/podcast/)

- Slow Boring (blog) (https://www.slowboring.com/)

In this episode, our host Ryan Koch demystifies Generative AI and large language models, discussing their potential, risks, and ethical implications. We confront misinformation, privacy issues, and explore questions around authorship and economic impacts. This episode is a must-listen for anyone seeking a balanced understanding of these pivotal technologies.

We're joined by[Marina Nitze(https://twitter.com/MarinaNitze) to talk about their book Hack Your Bureaucracy(https://www.hackyourbureaucracy.com/). We'll discuss tactics you can use to get things done in all sorts of organizational environments.

### Resources and Shoutouts:

- Recoding America (book)(https://www.goodreads.com/book/show/61796680-recoding-america)

- Power to the Public (book)(https://www.goodreads.com/book/show/55421550-power-to-the-public)

We're pulling one out of the archives to start off 2023!

This time we talk discovery sprints! We're joined by Jenn Noinaj (https://www.linkedin.com/in/actuallyjenn/)} and Kathryn Jurick(https://www.linkedin.com/in/kathrynjurick/), authors of the United States Digital Service guide to discovery sprints. We'll chat about what these are, how they're run, and how they can help.

### Resources and Shoutouts:

- USDS Discovery Sprint Guide(https://sprint.usds.gov/)

We are joined by James O'Brien, CX Lead at Seam Social Labs(https://www.seamsociallabs.com/our-team ) for a conversation about community engagement, including chats about inclusion, co-creation, bias, and the power of language.

### Resources and Shoutouts:

- Winning on Purpose (book)(https://www.goodreads.com/book/show/58090620-winning-on-purpose)

- Frankenstein (book)(https://www.goodreads.com/book/show/35031085-frankenstein)

We are joined by Jeremy Hartman(https://www.linkedin.com/in/jeremyhartman2022/), VP of Venture Forward and Community Engagement at GoDaddy(https://www.godaddy.com/)to talk about accessibility and sustainability on the web.

### Resources and Shoutouts:

- The Accidental President (book)(https://www.goodreads.com/book/show/35106890-the-accidental-president)

- Venture Forward(https://www.godaddy.com/ventureforward/)

##### Music Credit: Tumbleweeds by Monkey Warhol

We are joined by Mike Gifford(https://twitter.com/mgifford, Senior Strategist at Civic Actions(https://civicactions.com/)to talk about accessibility and sustainability on the web.

### Resources and Shoutouts:

- https://www.goodreads.com/en/book/show/40864002-a-psalm-for-the-wild-built

- https://www.goodreads.com/book/show/57094295-termination-shock

- https://radioopensource.org/

- https://longnow.org/

We are joined by Joseph Tajaran (https://www.linkedin.com/in/tajaran/), organizer and Brigade Captain of Code for Chicago (https://codeforchicago.org), to chat about what it takes to lead a sustainable volunteer organization.

### Resources and Shoutouts:

- Chicago UX Book Club (https://www.meetup.com/UXChicago/)

- The Conscious Creative (book) (https://www.goodreads.com/book/show/49098420-the-conscious-creative)

- Design Justice (book) (https://www.goodreads.com/book/show/51151807-design-justice)

##### Music Credit: Tumbleweeds by Monkey Warhol(http://freemusicarchive.org/music/Monkey_Warhol/Lonely_Hearts_Challenge/Monkey_Warhol_-_Tumbleweeds)

We are joined by Max Ghenis (https://twitter.com/MaxGhenis), co-founder of Policy Engine https://twitter.com/ThePolicyEngine) for a conversation about ways technology can help folks understand the impact of public policy proposals.

### Resources and Shoutouts:

- I, Daniel Blake (film)(https://www.imdb.com/title/tt5168192/){

- What we owe the future (book)(https://www.goodreads.com/book/show/59802037-what-we-owe-the-future)