We recently saw a ServiceNow competitor say it takes "days, weeks, months" to do "even simple things" in ServiceNow.  Those who know how to build, know how silly this sounds.  But yet, customers still sometimes find themselves in this predicament.  We investigate how and why.

MENTIONED IN THIS EPISODE:
Ep 89 - Getting better at Communication
Ep 115 - The Power of User Councils

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is just some guy.

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New to ServiceNow and can't get passed the recruiter layer?  Seasoned ServiceNow veteran looking to freelance?
In this episode we talk to elite ServiceNow talent finder, networker, and master of threading the needle between customer need and resource preference.  Stephanie Fairbanks has been in the ServiceNow game since the beginning and has a massive ready-to-rock network.
Discover her inside scoop!

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is just some guy.

Sponsor Us!

Part 2 of our networking episode digs deeper into the practical, tactical side of building & sustaining meaningful networks.
Special guest Tim Woodruff returns to advocate those to whom networking isn't natural.
We tackle the "ick factor", mental models, building systems, and break down non-verbal cues so you can network like a boss at ServiceNow Knowledge25 and beyond.

MENTIONED IN THIS EPISODE
- Networking Part 1
- Jace Benson, founder of AI In A Box
- Tim Woodruff on LinkedIN
- SN Pro Tips by Tim Woodruff
- Pre Order the ServiceNow Development Handbook 4e

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is just some guy.

Sponsor Us!

Back like we never left! In this episode, we tackle a topic we somehow haven't covered yet: how to network.
With ServiceNow Knowledge25 on the horizon we want you at your best networking game.  We dive deep into
- why introversion can be your networking superpower,
- paying into the "Karma Bank"
- the paradox of energy investment
- being memorable
and so much more.

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is just some guy.

Sponsor Us!

We talk with Philip Elliott about his journey into and passion for the ServiceNow HR module.
Philip Elliott on LinkedIn
Philip Elliott on Youtube

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is just some guy.

Sponsor Us!

Success on ServiceNow isn't JUST a factor of a good deployment.  There's a number of disciplines and mindsets that go into building and maintaining a successful ServiceNow experience.

MENTIONED IN THIS EPISODE
- The Power of Stakeholder & User Councils
- Establishing ServiceNow Architecture Standards
- Documenting ServiceNow Deployments
- Getting Better at Communication

Thanks to our sponsors,
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

It can be challenging translating your past work experience into value, especially when you're new to the ecosystem.
In this episode we talk about how understanding scale, type, and agency in work can help bridge the narrative gap.
We hope this helps you increase number and success of your interviews.

MENTIONED IN THIS EPISODE
- Titans of ServiceNow - Travis Toulson
- Role Explanations
--- ServiceNow Admin
--- ServiceNow Implementer
--- ServiceNow BA
--- ServiceNow Engagement Manager
--- ServiceNow Architect (Episode 1 & Episode 2)

Thanks to our sponsors,
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Every month or two we see a thread asking for questions to ask ServiceNow job candidates.
This episodes covers some strategies and question samples you can ask... even if you aren't a ServiceNow developer!

MENTIONED IN THIS EPISODE
- Glide Aggregate

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

ServiceNow Platform Analytics Workspace is awesome!  Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework.

ABOUT VIVIDCHARTS
Check out VividCharts
Reporting Audit Service

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Everyone talks about transparency and leadership, but you won't achieve that without an audience.  We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs.

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!