CJ & The Duke

Everyone talks about transparency and leadership, but you won't achieve that without an audience.  We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs.

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

In celebration of labor day, we talk about how do you know you're doing GOOD labor, and how to make sure your labor isn't exploited.
And we conclude with a titanic labor that the ServiceNow community needs to address.

ALSO MENTIONED:
- Getting Better at Communication
- CSDM with Mark Bodman
- The Truth About Customization vs Configuration
- Document Your Solutions

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

We discuss some practical methods for bringing the chaos of ServiceNow implementations under control

ALSO MENTIONED:
- Robert's Rules of Order

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action.  Break the mindset of being an order taker.  The difference between great success and poor results can be due to your clarifying lense, in addition to your dev skills.

ALSO MENTIONED:
- Episode 38 - Outcomes, outcomes, outcomes, outcomes

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Jace isn't just passionate about Tech, but also how it's sold.  Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries.  All the security, privacy, and compliance you want, at a criminally low price.

Check out https://ai.ina.box/

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

OG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like.

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Coaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training.  We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work.

Mentioned:
- Ep 67:  Asking for Help
- Chillz Muzik on Fiverr (our theme song performer)

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Mark Bodman, ServiceNow's Sr. Product Manager for CSDM & CMDB joins us to demystify the CSDM.

Mentioned in this episode
- The Invisibility Problem
- ServiceNow Community Youtube CSDM Content

Thanks to our sponsors,
- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

ServiceNow CSA & CAD Holly Ryder of PAMT Consulting joins us to discuss her journey to ServiceNow deployment, and how The Duke's ServiceNow coaching helped her reach her goals.

Mentioned in this episode
- The Chuck Tomasi You Never Knew
- Tracy Curry Builds The Soap App
- What to Build to Up Your ServiceNow Skill
- Getting the ServiceNow Help You Need

Thanks to our sponsors, 

• Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
• Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CMA & magician Chris Schuh joins us to discuss ServiceNow event management, ITOM, CMDB.  We go deep on why its so difficult to get right, and how to cope.

Thanks to our sponsors, 

• Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
• Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!