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We owe you some throwed rolls, and Joel and Maggie explain why Lambert's Cafe's flying-roll lawsuit isn't getting a verdict today. Instead: a man orders his usual boneless wings, ends up in the emergency room with a chicken bone in his throat, and takes one question all the way to the Supreme Court of Ohio: if the menu says boneless, should you expect bones? Plus: what every restaurant should know about menu promises, med pay, and the supply chain behind every plate.
A rainy night at a Kansas City Royals game, a lion mascot with a hot-dog-shaped air gun, and a behind-the-back toss that a longtime fan says hit him in the eye. Joel and Maggie follow the lawsuit through two juries and the Missouri Supreme Court, which had to decide whether getting beaned by a flying hot dog is just part of baseball. Plus: what every restaurant, bar, and hotel that puts on a show should know about liability coverage and med pay.
A family birthday dinner at a Long Island Benihana, a hibachi chef tossing shrimp across the grill, and, five years later, a wrongful-death lawsuit in front of a New York jury, with a Jackie Chan movie coming up under oath along the way. Joel and Maggie dig into whether one flying shrimp could be blamed for everything that followed, and what every restaurant that puts on a show should know about its liability insurance.
A brand-new Las Vegas luxury hotel's curved glass tower focused the desert sun onto its own pool deck so intensely that the staff had a nickname for it: "the death ray." Then the same architect built a skyscraper in London, and a parked Jaguar found out what happens next. Joel and Maggie break down who pays when a building turns into a magnifying glass, and what every hotel and restaurant owner should learn from it.
A Chicago motel turned down a $500 extermination job, told clerks to call bedbugs "ticks," and ended up paying $382,000. Play along: paid, denied, or did somebody go to jail? Plus the Claim Score and what every hotel and restaurant owner should learn.
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