Ever wondered how psychological and related practitioners can protect themselves from the pitfalls of claims and complaints?

In this episode, we are joined by Max Ekstein from Arch Law who unravels the complexities of safeguarding your practice and reputation. Dive into the strategies that can help shield you from issues regards to claims and complaints, and learn about the processes that will help you manage these risks more effectively.

We provide insights into the crucial role of insurance policies in the allied health sector, as well as guide you through the stages of handling informal complaints, and what to expect when issues escalate to formal claims.

Stay tuned for our next episode of this series where we'll dive into the British Association for Counselling and Psychotherapy (BACP) and their complaints process.