Care providers in the UK are facing more and more challenges to remain a commercially viable business. Understand the steps they should take to address these challenges while avoiding the risk of underinsurance. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care. 

With the expertise of Nadra Ahmed, Executive Co-Chairman of the National Care Association, and David Taylor, Executive Director, Head of Howden UK Health & Care. We provide an overview of the impacts of the workforce and funding issues that care businesses face and the effect it has on a wide-ranging sector facing various risks. 

We discuss the work that the National Care Association does to support an industry battling with the erosion of appeal for its workforce and how the different services and levels of support that they offer helps to ensure no provider feels alone. We then discuss the proactive steps providers can take to ensure they have adequate insurance. 

Finally, the discussion moves onto what the future holds for the care sector and how care providers need to continue to evolve to meet the changing needs of our population. 

In the second of a two-part series Neil Williams of Howden is joined by guests Richard Highley and Julian Bubb-Humfreys from DAC Beachcroft as well as Thomas Plewman from Brick Court Chambers to discuss audit reform and emerging trends in regulation. In this episode, we explore the current state of civil claims and discuss risk-mitigation strategies. 

If you missed the first in the series, find it here. 

Neil Williams of Howden is joined by guests Richard Highley and Julian Bubb-Humfreys from DAC Beachcroft as well as Thomas Plewman from Brick Court Chambers to discuss audit reform and emerging trends in regulation. Here we look at changing regulatory risks and explore how AI might impact the regulatory environment and look at emerging trends.

Understand the Care Quality Commission (CQC) and the impact that their ratings system has on the insurance premiums of Care Home providers. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care.

With the expertise of Becky Garnett Buchma, Managing Director at Fulcrum Care Consultancy, and Sabrina Meetaroo, Head of Risk and Claims at Howden Health & Care, we provide guidance to help care home providers navigate the challenges of a CQC inspection process.

We discuss who the CQC are and examine the different ratings that a care home provider could receive from an inspection. We then delve into the impact that these ratings could have on care businesses; both from an insurance perspective and how the challenges that the CQC currently faces could lead to delays in reinspection.

Finally, we provide insights to help care home providers to prepare for a CQC inspection to ensure they can attain a higher rating and the insurance policies that providers should consider for their business.

Master your firm's transition strategy as we dissect the world of exit and investment options for regulated firms. Hosted by Chris Davies, Executive Director at Howden.

With the expertise of Roderic Rennison, Catalysts LLP, and Alex Canham, Herrington Carmichael LLP, we look at how the Financial Conduct Authority's (FCA) intensified focus on consumer duty compliance is reshaping acquisition priorities.

As we explore the shifting dynamics of the private equity market, Rennison and Canham shed light on the pivotal role of professional indemnity (PI) coverage amidst increasing regulatory scrutiny. With the private equity market experiencing a period of reassessment due to regulatory changes and budget constraints, we look into how these factors may influence future strategies and market consolidation.

Practical advice is shared on how to craft straightforward business deals, limit vendor liabilities, and organise affairs in advance for successful transitions. Delve into the nuances of asset sales, the importance of aligning with partners and family, and the necessity of having a clear post-deal strategy to ensure a seamless and profitable exit.

Listen to episode one. 

Master your firm's transition strategy as we dissect the world of exit and investment options for regulated firms. Hosted by Chris Davies, Executive Director at Howden. 

With the expertise of Roderic Rennison, Catalysts LLP, and Alex Canham, Herrington Carmichael LLP, we break down the shift from traditional exit paths to modern strategic options. Whether you're a retiring firm owner or looking to raise capital, this episode offers invaluable insights into navigating the current landscape of mergers and acquisitions in the financial advisory sector.

We delve into the challenges faced by consolidators and discuss how untapped growth potential presents a wealth of opportunity. The conversation moves to the practicalities of business transactions, examining share versus asset sales.

Finally, we tackle the complexities of risk management in mergers and acquisitions, focusing on the interplay between sellers, buyers, and regulatory bodies. By examining insurance strategies and the necessity of professional indemnity, we equip you with the tools needed to manage potential liabilities effectively.

Listen to episode two.

Join us as Chris Davies, Executive Director at Howden, sits down with Keith Richards, Chief Executive Officer of the Consumer Duty Alliance, for part two of our deep dive into consumer duty.

Resilience is key for regulated advice firms, and we'll uncover actionable insights on how they can safeguard against unintended financial pitfalls. Explore the crucial role of professional indemnity insurance and the responsibilities brokers have in keeping firms informed about policy changes. We’ll also delve into high-profile cases like the British Steel review and cover the impact of Brexit on regulatory initiatives.

For information on Howden's Financial and Risk Advisers team please visit our website and find out more about the Consumer Duty Alliance here. 

Join us as Chris Davies, Executive Director at Howden, sits down with Keith Richards, Chief Executive Officer of the Consumer Duty Alliance.

Consumer duty is reshaping the financial landscape, and the Consumer Duty Alliance is at the forefront of this transformation. In our conversation, we unpack the shift towards client outcomes and the cultural changes necessary for financial firms to thrive in this new era. Keith sheds light on how these regulations demand clearer, more client-focused communication.

For information on Howden's Financial and Risk Advisers team please visit our website and find out more about the Consumer Duty Alliance here. 

Exploring bad faith claims: human error, the COVID-19 aftermath, and mitigation strategies.

Join us with Hilary Harmsworth, alongside experts Sam Vardy and Scott Seaman, who explore these key themes for our final instalment of our series on bad faith.

This episode uncovers the latest trends, from the intricate balancing act of addressing both liability and damages, to the heightened risk faced by commercial auto policies and care homes. Alongside this, we assess the sweeping impact of social inflation and economic changes on insurance lines.

Beyond the trends, we dissect the implications of virtual communication on legal proceedings, revealing the subtle nuances lost in the transition from in-person to remote interactions. As bad faith claims become more frequent and severe, we also discuss effective management strategies to mitigate settlement costs.

Finally, our conversation pivots to the pressing need for reform in certain states, and the broader effect of regulatory constraints on the insurance market landscape.

For more information on Howden's bad faith mapping tool and the topics discussed today please contact Hilary at [email protected] 

What's the real story behind the Health and Care Professions Council (HCPC) complaints process, and how has it evolved over the years?

Welcome to the third, and final, episode of this mini-series about claims and complaints in the psychological world. Join us as we sit down with Max Ekstein from Arch Law to peel back the layers on how psychologists navigate the regulatory landscape and how complaints are meticulously handled. 

We take a deep dive into HCPC's hearings and appeals process, the investigating committee panels, and the difference between its and BACP's procedures.

Thank you for staying on the journey with us and listening to this short, but hopefully informative, series on claims and complaints against psychological and related professionals.