In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks sits down with Torry Wilcox to discuss the role of ClaimSetter in his agency. The conversation explores the challenges faced by agencies in the claims process, the importance of customer experience, and how ClaimSetter serves as a valuable partner in improving client satisfaction and retention.

Takeaways

• Customer experience is crucial in retaining clients.
• ClaimSetter helps improve the claims experience significantly.
• Speed and efficiency in claims handling leads to happier clients.
• Communication with clients during the claims process is vital.

Learn more about Insure Pro:
https://www.insurepro.biz/
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To get in touch with today's guests, reach out below:

• Torry Wilcox (click here)
• Elnor Rozenrot (click here)

More information about ClaimSetter:
https://www.claimsetter.com/
https://www.linkedin.com/company/claimsetter/

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Intro/Outro music by Denys Kyshchuk from Pixabay