In the second episode of 'Claire Shares', Claire focuses on talent retention, with a concentration on workplace communication processes in both large and small businesses. Claire shares how she's learned that effective communication can drastically improve talent retention and reduce recruitment needs.

Clear communication practices help your employees avoid frustration and misunderstanding - two things that impact their job satisfaction in the long run. Aside from sharing her personal experiences, she encourages 'overcommunication' to ensure clear understanding and transparency within teams.

Introduction to the show (0:08)

Claire's recommendations of the week (0:48)

The importance of clear workplace communication processes (1:50)

How poor communication affects employee experience (2:45)

Three steps to establishing effective communication (3:32)

Who is responsible for what communication? (4:21)

Exploring the process of workplace communication (5:35)

Technology tools to support communication in your workplace (7:32)

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