Claire delves into the critical topic of employee recognition and its profound impact on talent retention. The episode begins with Claire recommending 43 North Compass for those interested in startup jobs, emphasizing its role as a significant resource in Buffalo's vibrant startup and tech scene. Claire then transitions into the significance of employee recognition, highlighting troubling findings from a 2023 report by Gallup and WorkHuman on the state of employee well-being in the post-pandemic landscape. She stresses the importance of recognition in improving employee engagement, satisfaction, and retention, which are vital for reducing turnover costs. Claire introduces a simple recognition framework from Recognition Professionals International, distinguishing between day-to-day, informal, and formal recognition practices, and provides practical examples of each. The episode concludes with Claire sharing insights on the rewards aspect of recognition, detailing how Lighthouse Technology Services appreciates its employees through various initiatives and encourages listeners to reconsider their organization's recognition efforts.
In a world where employees are struggling with stress, burnout, and more at record numbers, employers are seeking ways to keep their team members out of those negative, disengaging mindsets.
One of the best ways to maintain their positive mindset? Developing recognition systems.
Between day-to-day, informal, and formal recognition, it's important for leadership and managers to help their teams feel seen and valued for all they bring to the business.
Elevating valuable contributions, helping team members celebrate the wins, these things go such a long way towards building a positive experience. Learn more on episode 11 of Claire Shares with Claire Stroh from Lighthouse Technology Services.
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Recommendation of the week: 43North Compass (0:29)
The problems employee recognition can solve (1:14)
Introducing the RPI recognition pyramid model (2:35)
Creative informal recognition ideas (3:05)
How formal recognition sets a positive example (5:09)
How we approach recognition at Lighthouse (7:35)
Using social media for external recognition (10:06)
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