Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

Host Rebecca Dhrimaj speaks with Jamie Reader, owner of Dust and Mop House Cleaning, about her unique approach to house cleaning service that emphasizes purpose, employee engagement, and community impact. Jamie shares insights on how she creates a positive work environment for her team of cleaning pros, the evolution of the house cleaning industry, and the importance of giving back to the community. The discussion highlights the power of recognizing employees, maintaining transparent communication, and fostering a sense of purpose at work.

Dust and Mop YouTube Channel: www.youtube.com/ @dustandmophousecleaning

Dust and Mop website: https://dustandmop.com/

Learn more about The Empathy Collective: www.theempathycollective.com