Andy Harmer talks with recent Supplier Representative of the Year (Travel Globes 2026) award winner Lloyd Morris (Key Account Manager) about how it felt to win in a new category voted by fellow travel professionals. Lloyd also shares some updates about what’s coming soon at Riviera Travel and how he feels things have changed in the river cruise sector. With River cruising seeing such huge growth in recent years and the announcement of Riviera’s first solo cruisers sailings

Andy Harmer talks with Lifts To and recent Married At First Site star David Bailey (AKA Bailey) about his time on the show and also how he’s taken what he learnt on the show into his day to day life as well as improving business connections. Bailey also tells us about the many transfer services Lifts To offer and the importance of their partnership with CLIA.

Jane Middleton from The Authentic Travel Company talks about her journey from Aviation into the cruise industry. Hear how she discovered CLIA and how one webinar changed her life as she fell in love with expedition and Antarctica. Jane also shares her tips for other agents looking to sell Expedition cruises and also what she thought when she visited Svalbard during CLIA’s expedition showcase in 2025.

Kelly Jackson, Managing Director at The Travel Corporation (TTC) Tour Brands EMEA tells Andy about her journey into travel and also shares a hugely exciting news about their newly announced river cruise product.

Andy Harmer talks to Wade Korzon, Director of Cruise Managers at AmaWaterways about his role and the fascinating river cruise destination of Columbia plus the unique experiences guests can look forward to on board and also ashore.

Crystal Cruises, VP President, Trade Sales UK & EMEA Luke Smith sat down with CLIA’s Andy Harmer to talk about joining Crystal Cruises , his goals for making them the most trade friendly and easy to do business with ultra-luxury cruise line. Updates coming to their travel agent portals and how to get in touch with him and his team.

Seabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed.

Lynn also tells about what’s attracting those “New to Cruise” and also those “New to Seabourn” guests.

Not forgetting Seabourn moments, Lynn shares some inspirational and emotional Seabourn moments they have given guests and also locals to the regions their ultra-luxury ships visit.

Andrew Turner from AE Expeditions shares his journey into his current role which initially started onshore in travel before moving into cruise. He also shares how the crossover from other types of holidays can be a great way to find customers who would love the expedition experience.

Andrew also tells us more about achieving B-Corp accreditation AE Expeditions and what the guest experience looks like on board. Beyond the destinations it’s also crucial to sell the on board experience.

Louise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand.

Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore.

For those lucky to be joining us at CLIA conference they will get their first chance to catch a glimpse of their latest ship Oceania Vista which will also give agents a taste of what’s to come in their upcoming ship Allura.

She also has some exciting updates about shorter sailings which can be a great entry point for first time customers looking to experience Oceania.

Join the Join the Trader Inside Oceania Cruises UK Facebook group at https://www.facebook.com/share/g/1EXD1z6ZTg/?mibextid=wwXIfr

Andy talks to Paul Melinis (APT Luxury River Cruises & Tours UK and Europe Managing Director. Paul shares the importance of developing new products and their ability to tune into what their guests are looking for. He also shares the exciting current transformation of their entertainment programme to provide more memorable moments and enhance the immersive experience.

Paul also shares more details ahead of the christening of Godmother MS Estrela. For those who missed the news of them announcing the UK Godmother Travel Weekly’s Lucy Huxley we can’t wait to attend.