What makes great customer service? And how can you elevate the experience of all your clients?

In this episode, Paul & Jayne talk about the three phases of care that  they used in their time together as agents and that all your clients go through:

Booking a valuation

Meeting you at their home

Having you as their agent

How can you get each of those to work to make people excited about your visit, win them as a client, and then keep them captivated until they move?