Text Emily!

Working with clients and customers is the ultimate collaboration. And for many of us, the one we encounter most frequently in running our businesses. 

If you’ve ever had a bad client experience or a bad subcontractor experience, this episode is for you! 

We’re going to talk about both sides of the coin as contractors and clients so we can be a little better at helping each other help each other!  

We'll get into how to be a better client and contractor as we explore: 

• Boundaries - respecting and setting them clearly and upfront prevents resentment down the road 
• Willingness/readiness - why it matters
• Communication - why overcommunication is great communication! 
• Respect - what does it even mean and how do we show it? 
• Trust  - that little feeling that is everything! 
• Things to ask/include in your process to play nice with others 
• What to do when things go awry 
• And more! 

Links and Resources Mentioned:
Content with Character Episode on the Four Agreements of Collaboration
She Built This Episode with Kristin Messegee on Trust in Business
Karen Kenney's Episode on The Art of Apology
The Nice Guys on Business Epiode: Stephen M.R. Covey on Unleashing the Greatness in Others

Quotes:
"People who feel you trust them perform better" - Stephen M.R. Covey
"Being a collaborative contractor and a collaborative client is KEY in a successful client relationship." - Me :)
"Overcommunication is good communication." - Lisa Walczak

Connect with Me! I love hearing from you!
Emily Aborn is a Content Copywriter, Speaker, and Podcast Host of Content with Character and She Built This. Since 2014, she’s had experience running brick-and-mortar as well as online businesses. She’s worked with 100+ industries as a copywriter, helping her clients increase their visibility, connect with their audience, and open up to creativity in their content. For fun, she enjoys nerdy word games, reading, listening to podcasts, and hiking in the woods with her husband, Jason, and their dog, Clyde.

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