Infosys BPM Podcasts

Client Experience + Employee Experience


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Client experience and employee experience are like two sides of a coin. This podcast discusses the key aspects of both.

  • Key definitions of client and employee experience with relevant examples.
  • Ways to boost client experience through proactive and predictive support
  • Ways to boost employee experience by providing engagement initiatives
  • ...more
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    Infosys BPM PodcastsBy Infosys BPM