Shyam Rao, AVP for Digital Interactive Services at Infosys BPM, discusses how cost-effective tactics, along with an agile marketing operations approach, can save millions in dollars for today's digital marketers, who are burdened with the daunting task of reducing marketing spends while delivering maximum value.

This podcast discusses how AI and technology are transforming financial leadership, emphasizing that while processes that once took hours now take minutes, human judgment remains essential.

This podcast offers historical context by positioning AI as "one of the most consequential technologies of our generation," comparing it to transformative innovations like the steam engine and electricity.

Gen AI is enhancing customer experience through smarter automation, but it raises concerns about job displacement. Balancing tech adoption with workforce reskilling is key.

This episode explores AI's role in modern diplomacy, including how it's reshaping international relations and creating new ethical challenges in distinguishing authentic public opinion from AI-generated sentiment.

This podcast examines AI's impact on literature, storytelling, and changing reading habits, questioning whether AI can truly replicate human creativity while offering practical guidelines for writers

Over the last decade, automation has taken many forms—from simple Macros to Robotic Process Automation, Document Intelligence, Generative AI and now Agentic AI. In this Podcast, we will discuss how Agentic AI has the potential to strengthen lending processes through minimal exceptions and agent requirements. We will also discuss some of the fundamentals financial institutions need to follow to ensure compliance with regulations, be fair to their customers and scale up for the future.

The Rising Cost of Elder Care "The global population is aging. According to UN, by 2050, it's estimated that the number of people aged 65 and over will reach 1.5 billion, which will place a massive strain on healthcare systems. In many countries, the cost of caring for the elderly is skyrocketing due to chronic conditions, longer life expectancy, and the increasing need for specialized care. There’s a pressing need to leverage technology to bring down the cost of healthcare drastically and improve the quality of care. In this podcast today, we will explore the avenues to deliver superior quality of care, improving the quality of life of the elderly while reducing the cost of care drastically. 

From AI-powered personal shopping assistants to supply chains that think for themselves, artificial intelligence is reshaping retail like never before. In this podcast, Mehul dives into how AI is revolutionizing storefronts, optimizing back-office operations, and even making next-day delivery feel slow. But with great power comes great responsibility—so how do we ensure AI stays ethical, unbiased, and sustainable? Tune in as we explore the exciting future of AI-infused retail.

Fraud detection in the travel and hospitality industry is critical to safeguarding revenues, reputation, and customer trust. In this podcast with Mehul Sanghavi, AVP & Sales Head at Infosys BPM, he highlighted how advanced analytics and AI-driven solutions can identify and prevent fraud such as baggage claims, payment fraud, and employee misconduct. These solutions enhance efficiency, reduce false positives by 50%, and deliver exceptional ROI, ensuring secure, seamless experiences for businesses and customers.