Infosys BPM Podcasts

The ongoing Iran war is significantly impacting the insurance industry, especially across marine, aviation, and energy lines. War-risk premiums for ships have surged dramatically—by up to 1000% in some cases — while some insurers have withdrawn coverage altogether due to escalating attacks and uncertainty. Disruptions in the Strait of Hormuz, through which ~20% of global oil flows, have heightened underwriting risks and reduced reinsurance capacity. Insurers are rapidly repricing risk, launching specialized war-risk covers, and relying on government-backed schemes, reflecting a shift toward more volatile, geopolitically driven insurance markets.

A glance into how agentic solutions complement ERPs to solve decades-old problems for retails

This podcasts cuts through the hype around Agentic AI to explore where banks should actually start. We discuss why Agentic‑first doesn’t mean autonomous decision‑making, how to identify the right operational entry points, and when small‑scale automation is the smarter choice. A pragmatic guide for banking leaders balancing ambition, risk, and operational reality.

Hello and welcome to this podcast where we explore the journey of artificial intelligence going beyond apparent productivity and efficiency gains to the realms of real business value.

Whether you're a business leader, a technologist, or someone simply curious about how to build the right business case to bring AI into your organization, this episode is for you.

Navigating Trust & Safety in Healthcare AI: Medical Annotation features an interview with Ana Maria Sanchez (Business Development Leader, Healthcare & Life Sciences) and Pallavi Nigam (Head of Trust & Safety, Healthcare & Life Sciences). They discuss the critical role of medical data annotation in enabling safe, accurate, and responsible healthcare AI systems.

Hyper-personalization in learning about using AI, machine learning, and real-time data to create highly tailored educational journeys for individual learners. It is about adapting content, pace, and the style of learning based on learner behaviour, skill gaps, and goals.

Navigating Trust & Safety in Healthcare AI: Medical Annotation features an interview with Ana Maria Sanchez (Business Development Leader, Healthcare & Life Sciences) and Pallavi Nigam (Head of Trust & Safety, Healthcare & Life Sciences). They discuss the critical role of medical data annotation in enabling safe, accurate, and responsible healthcare AI systems.

Hyper-personalization in learning about using AI, machine learning, and real-time data to create highly tailored educational journeys for individual learners. It is about adapting content, pace, and the style of learning based on learner behaviour, skill gaps, and goals.

We are exploring how global capability centers (GCCs) are evolving from cost-saving units into strategic hubs driving innovation, efficiency, and sustainability in sourcing and procurement.  Riya Nehra, S&P Solution Design Head & Khalid Kureshi, Sr. Practice Engagement Manager at Infosys BPM, shares insights on how GCCs are leveraging AI, digital tools, and global talent to unlock transformation and long-term growth.

Discover how healthcare payers can overcome A&G challenges with automation and Agentic AI. Prashant and Vijeet share insights on streamlining workflows, strengthening compliance and driving member satisfaction—transforming appeals management into a catalyst for efficiency and cost optimization.