Infosys BPM Podcasts

Authentic leadership is a leadership approach centered around genuine and self-aware leaders who openly display their true selves, values, and beliefs. These leaders prioritize building meaningful connections, fostering trust, and promoting ethical behavior within their teams and organizations. By embracing authenticity, they inspire and empower others to excel, contributing to a positive and inclusive work culture.

Hobbies matter in the corporate world as they boost well-being, reduce stress, and prevent burnout. They nurture creativity, diverse skills, and innovative thinking. Balancing work with hobbies improves time management and overall productivity. Hobbies also aid networking among colleagues with shared interests, fostering a positive work environment that values personal growth.

Career growth is the continuous development and advancement of an individual's professional journey. It involves acquiring new skills, taking on increased responsibilities, and achieving higher positions within an organization or industry. In this podcast, learn about specific aspects that help you achieve great career growth.

The future of talent acquisition is poised for a transformative shift driven by technological advancements. AI-powered automation, data analytics, and virtual hiring processes will revolutionize how organizations attract, assess, and hire top talent.

Digital Transformation enables Life Insurance carriers to leverage technology for streamlined processes, improved customer experiences, and increased operational efficiency. By embracing digital solutions, carriers stay competitive, adapt to evolving customer expectations, and drive growth.

The evolution of performance marketing can be ground breaking: It goes from traditional advertising to data-driven strategies, tracking measurable results and optimizing campaigns for targeted and efficient customer acquisition and engagement.

Unconscious bias represents a type of fallacy not clearly understood by many people. These biases can influence your actions at workplace. Know more about this through Isabel’s insightful talk.

Self-service adoption in insurance refers to the increasing trend of customers utilizing digital tools and platforms to independently manage their insurance policies, file claims, obtain quotes, and access information, leading to improved convenience, efficiency, and customer empowerment in the insurance industry.

Marketing Operations refer to the processes and teams that help a CMO execute his or her vision and plan. This includes managing and maintaining the company’s websites, social media pages and digital content or running digital marketing campaigns. Shyam discusses how outsourcing partners can being effectiveness and efficiency to marketing operations.

International Revenue Share Fraud (or IRSF in short) is a type of telecom fraud where criminals exploit the international revenue sharing agreements between telecommunications companies to generate fraudulent income.