Social media does play a vital role in how a company goes about   its change management decisions – it can be a catalyst facilitating better and   faster change management. Change management requires a transformation in   employee behaviour as well – whether it’s about adopting new values or   working in tandem with a new leader’s vision. Social media also helps leaders   and employees recognize and reward each other.

Live Enterprise is a scaffolding and structure that strengthens an organization’s digital capabilities to address five key dimensions. Hari talks about these dimensions, as applied to Business Process Management. They are

At Infosys BPM, human-ware enablement is all about "best of people and domain capabilities blended with best of technology to deliver services, co-creating business value and enhanced customer experience".  We intend to augment business value with digital solutions in business   processes, through human-ware.

This Finance ESG podcast highlights the role of finance organizations and CFO offices in the context of environmental, social, and governance (ESG) strategies as CFOs are responsible for translating corporate vision in the finance operating model to ensure ESG implementation. It is critical to develop ESG plans through the lens of business and strategy to ensure that all ESG initiatives contribute to mutual and sustainable growth for the company and communities at large

Humor is a tool that leaders can use to inspire and engage with employees. Humor at the workplace has the following benefits:

In this podcast, Mamta talks about the benefits of humor at the workplace.

Organizations are moving from a role-based system to a skill-based system. This is quite advantageous in the following ways:

• Skills help develop employees’ capabilities further and result in greater customer satisfaction.

• Skill-based orgs behave more like a Live Enterprise

• Higher proficiency attract better pay for the employees

Nudge is an established concept in behavioral sciences. Through nudge, we are essentially “designing choices”, which is called choice architecture. In this podcast, Emma talks about:

• Taking advantage of nudge to influence success

• Using nudge for an effective change management strategy

• Developing nudge as a strategic management tool

Evolving with the changing times of today is one of the most important things corporate leaders should care about. In this podcast, our Philippines head Ayhee talks about:

• Developing and sustaining the right focus

• Creating a suitable work environment for the teams

• Building the right teams

Thanks to the power of digital banking in a pandemic hit world, many consumers have never actually visited a bank branch in the last 18 months.

• From being able to access everyday banking functions via a computer or a smart phone to cashless, cardless checkouts at groceries and supermarkets, is true digital banking finally a reality?

• But what exactly is “digital banking” and how does it differ from online banking?

This podcast has our digital banking expert talking about these and much more.

Client experience and employee experience are like two sides of a coin. This podcast discusses the key aspects of both.