Welcome to the kbbreview Podcast, we’re back and this is episode one of Season 4. We hope you all had a very Merry Christmas and a Happy New Year. 

If you heard the last episode of season three you’ll know that this is actually a double milestone – not only is it the beginning of season 4 it’s also our 100th episode overall so we’re kicking off with am absolutely fascinating discussion about that most fundamental element of running an independent retail business – getting the money off the customer. 

How do you as retailers decide what pricing structure you use with your customers? What deposit do you take and when do you take it? When and where do you ask your clients to settle the balance? And how do you arrive at the right permutation for you?

To talk it all through – we have Toby Griffin, very experienced retailer and now consultant and Dan Stronge from retailer Jones Britain in East Sussex.

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