Donna Lynn Johnson from Crystal Brook Consulting joins Clients & Profits trainer Cindy Westen to discuss the importance of the billing process. They suggest users set up different ways of billing, and other tips that help you smooth out your billing processes.

Donna Lynn Johnson from Crystal Brook Consulting continues her discussion with Clients & Profits trainer Cindy Westen to discuss her favorite reports, and reports that agencies should be aware of that help you achieve your goals.

Donna Lynn Johnson from Crystal Brook Consulting joins Clients & Profits trainer Cindy Westen to discuss her favorite reports, and reports that agencies should be aware of that help you achieve your goals.

Donna Lynn Johnson from Crystal Brook Consulting joins Clients & Profits trainer Cindy Westen to talk about how to set up and account for freelancers working for your agency.

How do you, as an agency, move your billing through the agency from start to finish? Cindy explains how billing trafficking efficiently using billing workflow titles, as well as printing the client summaries or billing vs estimate reports.

Heidi and Andrew join us in studio to talk to us about common agency issues with print jobs, new printing innovations, the importance of bringing your printer into jobs as early as creative meetings, and more.

Cindy explains how agency principles can learn how to access, print, and understand their financials in Clients & Profits. Fraud is prevalent in many agencies, so it is important that agency owners know how to get this information themselves, so they are not dependent on others.

Dirk Williams from L&L Printers returns to talk to us about common agency issues with print jobs, the environmental impact of printing, and how L&L Printers has stepped up to be more environmentally conscious.

Dirk Williams from L&L Printers stops by the studio to talk to us about common agency issues with print jobs, the environmental impact of printing, and how L&L Printers has stepped up to be more environmentally conscious.

Spec sheets contain standard information about a particular type of job.