Cloudlinx: The CX Experience

Here we have a rather in-depth conversation that goes from technical to practical with the team of Jeff Kessler (Channel Executive) and Jason Lowe (Sr. Solution Architect) from Talkdesk.  This conversation is very cool in that we discuss their AWS micro-services architecture and the capabilities it offers a contact center for security, compliance, scale etc.  We also dive into their APP store and the integration capabilities that are available to you.

This is a conversation between the Cloudlinx team and Michael Rose (Director of Brand) and Michael Baillargeon / Mikey B. (Channel Executive) from Five9.  Here we discuss the various strategies, technologies and processes they are using to enhance and empower the experience your customers will have using their technology. This is one of our first podcasts done during the coronavirus pandemic so we are all remote and we are dealing with some audio issues at time but are very excited to air this for your listening pleasure.