Marcia Reynolds's Coach the Person, Not the Problem provides a guide to reflective inquiry, a powerful coaching method.

The book emphasizes coaching individuals' thinking and behaviour rather than directly solving their problems. Reynolds details five essential coaching practices: focus, active replay, brain hacking, goaltending, and new and next. She also addresses common misconceptions about coaching and explores the importance of presence, receiving information without judgment, and releasing judgmental reactions.

The book empowers coaches and leaders to facilitate lasting behavioural change through thoughtful conversation and mindful listening.