Watch this Teams Academy session to learn about the different factors that influence call quality and what IT and end users can do to influence it. (Jan 2019)

Watch this short video to learn more about the Service Adoption Specialist certification course that is now available online at https://aka.ms/AdoptionCert Learn more at our blog post in the community at https://aka.ms/AdoptionCertAnnouncement

View this quick video to get a short introduction to the new hub for Teamwork from Microsoft.

Part 3 of 4 of the Skype for Business to Teams upgrade series. Watch this Teams Academy video for IT Pros to learn how Coexistence and Interoperability between Skype for Business and Teams can be managed. (Dec 2018)

Part 1 of 4 of the Skype for Business to Teams upgrade series. Watch this Teams Academy video for IT Pros to get an Intro to Upgrade and learn about the experience in Teams only mode. (Dec 2018)

Part 4 of 4 of the Skype for Business to Teams upgrade series. Watch this Teams Academy video for IT Pros to learn about the administrator experience of upgrading Skype for Business to Teams. (Dec 2018)

Part 2 of 4 of the Skype for Business to Teams upgrade series. Watch this Teams Academy video for IT Pros to learn how to plan the upgrade from Skype for Business to Teams. (Dec 2018)

Watch this Teams Academy video for IT Pro's for an introduction to governance, management and lifecycle in Microsoft Teams.

Watch this video to learn about navigating meetings in Microsoft Teams. Whether you've been using them for a while or you are new to the product this quick video will help you get the most from this modern experience.

Watch this Teams Academy video for IT Pros to understand how you can leverage Direct Routing to provide telephony features to your users. Learn more at: https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-plan