Craig and James welcome well-known industry insider Tiffani Bova of Salesforce to the podcast.

Bova, the global growth and innovation evangelist for the company, predicts what the "new normal" will look like for channel partners. She also discusses important business trends for the near future. Furthermore, Bova offers an interesting take on diversity, equity and inclusion in business.

Also on the show is Jolene Langford, owner of Athenium Technology Group, a telecom and cloud agency. She gives us some insight into how she and her fellow agents are faring. One question she raised got our interest: "Are channel managers reaching out less than they did before?" We'll explore. Plus, the battles she has faced as a woman in technology.

Beyond our two rockstar guests, it's round three of our generational clash. Can James represent millennials well and tie things up with Craig? Or will a clip from "Murder, She Wrote" be his downfall? The guys tackle TV shows in this edition of their pop culture face-off.