Cognizant Podcasts

A key outcome of the COVID-19 pandemic is the emergence of voice-assisted technologies as an alternative to touchscreen enabled interfaces as people are wary of contracting the virulent pathogen. At the same time, people are increasingly concerned around data privacy and security as they interact with voice interfaces across devices and digital platforms. It is a brand’s responsibility to build trust when it comes to managing people’s data and that their policies around it are upfront and clear. Tune into part two of ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ podcast series where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President from Cognizant’s Center for the Future of Work, discuss the importance of ensuring data privacy, building trust, and the skills need to make voice technology truly brand expanding.

One of the major fallouts in the ongoing pandemic is people abstaining from touchscreen interfaces as they got wary of touching surfaces in fear of contracting the coronavirus. It led to an increase in the use of voice assistant services, which got brands thinking that voice might become an entry point for interactions and help clients engage better. To learn how organizations are preparing for a brand landscape dominated by voice, Cognizant’s Center for the Future of Work surveyed 1,400 top marketing and IT executives at leading companies across Asia Pacific and the Middle East. Tune into a three part podcast series ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President from Cognizant’s Center for the Future of Work, explore how brands can forge ahead in the new age of voice.

The COVID-19 pandemic has shown why every industry needs to accelerate its technology investments, in turn offering a chance for telcos to form deeper associations with industries, while innovating and expanding IoT and 5G solution capabilities, and not limited to the connectivity experience alone. Welcome to part two of the podcast series where our panel of experts, Tiran Dagan, Chief Digital Officer for Cognizant, Brian Burk, Global Leader of Healthcare, Health Insurance and Life Sciences, Verizon, Bob Pike, General Manager, Intel Smart Edge, and Craig Donald, CIO of the UK Football Association, explore how the convergence of 5G and IoT can create better experiences and lower costs and most importantly, generate new value for businesses.

Traditionally, the core business of telcos was to provide widespread connectivity. However, with the advent of Internet of Things and then 5G arriving, the business landscape has completely changed for telcos. To stay relevant and competitive, they have to deal with an extensive network of sensors, ultra-fast connectivity and solve challenges for industries from healthcare, life sciences to media, logistics, entertainment, etc. Tune into a two-part podcast series where our panel of experts, Tiran Dagan, Chief Digital Officer for Cognizant, Brian Burk, Global Leader of Healthcare, Health Insurance and Life Sciences, Verizon, Bob Pike, General Manager, Intel Smart Edge, and Craig Donald, CIO of the UK Football Association, examine the business to vertical or B2V shifts that are underway due to 5G and IoT.

To embark on a successful AI journey, a business needs the right people with the right talent and excellence ingrained in the organization’s culture. How do you optimize talent for AI? It is important to optimize data at a fundamental level before feeding into AI for better results. On realizing how crucial data is to powering AI and explore its full potential, Cognizant sponsored a challenge with the XPRIZE Foundation to apply algorithmic thinking to mitigate and manage the ongoing COVID-19 crisis. Tune into part three of our podcast series ‘Upping Your Data Game: How Leaders Are Getting Greater Bang from AI’ featuring Ben Pring, Co-founder and Managing Director of Cognizant’s Center for the Future of Work, Bret Greenstein, Senior Vice President of Cognizant’s AI & Analytics Practice, Damon Caiazza, Director of Digital Strategy and Innovation at AbbVie, and Michele Goetz, Vice President & Principal Analyst at Forrester. They discuss how to solve for AI talent, share insights on GPT-3, and AI practice & governance challenges.

Simply rolling out an AI solution isn’t going to ensure ROI; there is no one-size-fits-all approach. Multiple discrete AI algorithms should be coordinated and orchestrated in line with business processes and AI models to ensure the desired business outcomes complement each other. Business leaders should also continuously monitor and challenge AI’s performance and fine-tune algorithms so their AI solution doesn’t deviate from the anticipated performance outcome needed to ensure ROI. In this second installment of our three-part podcast series ‘Upping Your Data Game: How Leaders Are Getting Greater Bang from AI’, Ben Pring, Co-founder and Managing Director of Cognizant’s Center for the Future of Work, Bret Greenstein, Senior Vice President of Cognizant’s AI & Analytics Practice, Damon Caiazza, Director of Digital Strategy and Innovation at AbbVie, and Michele Goetz, Vice President & Principal Analyst at Forrester, discuss the mainstreaming of machine intelligence, causality clarity and workarounds for AI’s success.

Artificial Intelligence or AI has gone mainstream for many businesses; the application of technology like machine learning has changed the way personal and professional interactions take place. To learn how companies perceive AI along with challenges they face and opportunities they gain, Cognizant sponsored a study of 1200 executives across industries worldwide. Tune into our three-part podcast series on Upping Your Data Game: How Leaders Are Getting Greater Bang from AI. The series features Ben Pring, Co-founder and Managing Director of Cognizant’s Center for the Future of Work, Bret Greenstein, Senior Vice President of Cognizant’s AI & Analytics Practice, Damon Caiazza, Director of Digital Strategy and Innovation at AbbVie, and Michele Goetz, Vice President & Principal Analyst at Forrester. They discuss what it takes to deliver AI at scale, overcome steep technological and skills challenges, and deliver on its business potential.

5G connectivity has effectively changed the landscape for IoT as new possibilities and capabilities emerge for latter, especially accelerated by the COVID-19 crisis. The high speed connectivity of 5G, IoT interconnectedness, and mesh of machines sharing and processing data at unprecedented speeds, will unlock new growth opportunities for businesses while making them more resistant to uncertainties and events like the ongoing coronavirus pandemic. Tune into part 3 of our podcast series on Achieving IoT Escape Velocity, featuring Eddie Gotherman, Senior Director, Enterprise IoT, Bright Wol,f Michele Pelino, Principal Analyst, Infrastructure and Operations, Forrester and Randal Kenworthy, Vice President, IoT and Engineering Services, Cognizant. They discuss where IoT is heading, the evolution of autonomous buildings and COVID-19’s impact on IoT roll-outs.

Before the world could get a complete sense of the havoc that the COVID-19 pandemic could cause, Cognizant preemptively partnered with XPRIZE to launch a pandemic response challenge, by inviting the world’s greatest AI minds to find innovative ways to reopen societies and restart economies, using an AI model capable of generating data-driven, actionable plans. In this podcast episode, Jason Stoughton, a veteran technologist, AI enthusiast, author and entrepreneur, speaks with Amir Banifatemi of Xprize and Babak Hodjat of Cognizant on a new XPRIZE Challenge which is designed to develop AI driven insights and solutions to help government officials make better policy decisions around closures and re-opening efforts in response to COVID-19. To learn more, visit cognizant.com/ai. The content of this episode is a reproduction of Jason Stoughton’s podcast episode titled ‘Xprize and Cognizant Team Up to Address Covid with AI’ that was originally posted on www.thepulseofai.com.

When organizations take the IoT journey, everything may look easy and promising at first, but for scale and success, certain levers must be prioritized over others. From organizational enablement, having a scientific approach toward reaching IoT goals to knowing what KPIs matter, there are specific factors that organizations must address first before rolling out their IoT strategy. Tune into part 2 of our podcast series on Achieving IoT Escape Velocity, featuring Eddie Gotherman, Senior Director, Enterprise IoT, Bright Wolf … Michele Pelino, Principal Analyst, Infrastructure and Operations, Forrester … and Randal Kenworthy, Vice President, IoT and Engineering Services, Cognizant. They discuss how to prioritize levers that drive IoT success at scale, as well as meaningful KPIs and ways to connect all the dots along the way.