Cognizant Podcasts

The accelerating age of digital is impacting every business, and the banking and financial services industry is not exempt. Digital is driving a business transformation that puts the client front and center and equips all employees, from advisors through back-office operations teams, with the tools and skills to advance that objective. In this episode, Alan Alper, Editorial Director of Cognizant Technology Solutions and Herb Wildhaber, Executive Director at UBS discuss the challenges of navigating digital transformation in the Banking and Financial sector.

Data is now as ubiquitous as air itself in the world of business, and easier and cheaper than ever to gather and analyze. Business insights derived from data are becoming an essential part of corporate survival and success in the digital world. Merging age-old principles of storytelling and the new field of data journalism, organizations can ensure that decision-making is data-based and meaningful by tapping into the human attributes of stakeholders.

The first in the Cognizant Center for the Future of Work (CFoW) podcast series, in this episode our CFoW business leader discusses the importance of “digital customer experience” and how it is key to engage with, delight and monetize customers in the modern world.

This podcast explores blockchain, an emerging digital /infrastructure backbone that promises businesses more secure, trusted, transparent and automated ways of transacting online – without friction.

Over the last few years, automotive electronics and wireless technologies have grown by leaps and bounds. Advancement in these technologies, combined with device convergence and changing lifestyle demands, are enabling the automobile to extend the driving experience beyond traditional vehicle transport. Tune in to this episode with our heads at Cognizant’s Manufacturing & Logistics business unit as they explain how the car is becoming an extension of consumer individuality.

Data is the crude oil of the digital economy. When refined with predictive analytics and modeling techniques, data can power personalized offers that boost customer loyalty, create upsell and cross-sell opportunities, and generate greater share of wallet. Digital is reconfiguring the world, says Prasad Chintamaneni, President, Global Industries and Consulting. Listen on.

The digital era will rely on machines, but winning will require — perhaps more than ever — talent pools that can thrive in an increasingly digitized economy. Navigating this shift will be one of the defining success criteria for leaders. Lend your ears to Euan Davis, who says it is time to get serious about your organization’s most important asset — its people.

Despite the hype, the Internet of Things (IOT) is taking substantive shape in the insurance industry. Initial pilots offer a glimpse of how a tightly interconnected physical and digital world can drive breakthroughs in productivity, organizational efficiency, and entirely new product and service models that radically improve customer experiences. Tune in to what opportunities and challenges this can present to today’s insurers.

As we enter the digital era, most business leaders understand that the "digital customer experience" is the key to engaging with customers and growing revenues. However, according to our recent research, the vast majority of businesses have a long way to go when it comes to getting it right.

The most common real‑world robots make cars, unload ships, assemble products, even vacuum floors. But as we progress into the digital age, robots will be tasked less with physical labor and more with helping humans with knowledge work. Rather than replacing humans, they are augmenting uniquely human capabilities (like empathy and teamwork) to help smart people work smarter. Stay tuned!