Cognizant Podcasts

The COVID-19 pandemic has completely changed the narrative around digital; embracing digital today will ensure future bottom-line success. The future belongs to those organizations that understand the on-going shift early on and adapt quickly.

To understand how organizations worldwide are navigating this tricky transition — as well all things digital — the Cognizant Center for the Future of Work partnered with Oxford Economics to survey 4,000 executives at leading organizations around the globe and across industries.

Tune into our 3-part podcast series ‘The Modern Business Imperative’ where our panel of experts John Reiners – Managing Editor, Thought Leadership at Oxford Economics, Ben Pring – VP and Managing Director and Euan Davis – AVP of the Cognizant Center for the Future of Work, explore the increasing primacy of digital and assess what’s next for the future of work.

After navigating the intricate maze that 2020 put us through, we just entered 2021 with a disparate business landscape where accelerated digital transformation is the norm and the future of work is changing. In this metamorphosis, the role of HR is also shifting and it needs to go beyond the usual back-office function to stay relevant in the new reality. Amidst the rise of bots, automation and algorithms, the HR needs to be re-skilled to become the agent of transformation instead of becoming obsolete.

Tune into this podcast on the role of HR in the future of work featuring Enrique Rubio, Founder & CEO, Hacking HR, and Rob Brown, Vice President at the Cognizant Center for the Future of Work.

The Pandemic Response Challenge is a $550k, four month challenge that focuses on the development of data-driven AI systems to predict COVID-19 infection rates and to prescribe Intervention Plans (IPs) that regional governments, communities, and organizations can implement to minimize harm when reopening their economies.

In this podcast episode, Jason Stoughton, a veteran technologist, AI enthusiast, author and entrepreneur, speaks to Toby Phillips, the executive director of the Oxford COVID-19 Government Response Tracker at the Blavatnik School of Government at Oxford and Bret Greenstein, Senior Vice President of AI and Analytics at Cognizant, on Xprize Pandemic Response Challenge. To learn more, visit cognizant.com/ai.

The content of this episode is a reproduction of Jason Stoughton’s podcast episode titled ‘Xprize: Pandemic Response Challenge’ that was originally posted on www.thepulseofai.com.

The rise of voice isn't going to replace visual interface but instead, complement it in a dual-modality model. Given this development, brands must look at voice holistically and add it to their UX and UI strategy. As consumers increasingly begin to interact with voice, brands can leverage this shift to have greater influence on purchase decisions of consumers and improve their top-line.

Tune into part three of our podcast series ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President, Cognizant Center for the Future of Work, explore voice and visual becoming a part of a dual-modality strategy, investment priorities and the top-line influence of voice on sales.

A key outcome of the COVID-19 pandemic is the emergence of voice-assisted technologies as an alternative to touchscreen enabled interfaces as people are wary of contracting the virulent pathogen. At the same time, people are increasingly concerned around data privacy and security as they interact with voice interfaces across devices and digital platforms. It is a brand’s responsibility to build trust when it comes to managing people’s data and that their policies around it are upfront and clear.

Tune into part two of ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ podcast series where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President from Cognizant’s Center for the Future of Work, discuss the importance of ensuring data privacy, building trust, and the skills need to make voice technology truly brand expanding.

One of the major fallouts in the ongoing pandemic is people abstaining from touchscreen interfaces as they got wary of touching surfaces in fear of contracting the coronavirus. It led to an increase in the use of voice assistant services, which got brands thinking that voice might become an entry point for interactions and help clients engage better. To learn how organizations are preparing for a brand landscape dominated by voice, Cognizant’s Center for the Future of Work surveyed 1,400 top marketing and IT executives at leading companies across Asia Pacific and the Middle East.

Tune into a three part podcast series ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President from Cognizant’s Center for the Future of Work, explore how brands can forge ahead in the new age of voice.

The COVID-19 pandemic has shown why every industry needs to accelerate its technology investments, in turn offering a chance for telcos to form deeper associations with industries, while innovating and expanding IoT and 5G solution capabilities, and not limited to the connectivity experience alone.

Welcome to part two of the podcast series where our panel of experts, Tiran Dagan, Chief Digital Officer for Cognizant, Brian Burk, Global Leader of Healthcare, Health Insurance and Life Sciences, Verizon, Bob Pike, General Manager, Intel Smart Edge, and Craig Donald, CIO of the UK Football Association, explore how the convergence of 5G and IoT can create better experiences and lower costs and most importantly, generate new value for businesses.

Traditionally, the core business of telcos was to provide widespread connectivity. However, with the advent of Internet of Things and then 5G arriving, the business landscape has completely changed for telcos. To stay relevant and competitive, they have to deal with an extensive network of sensors, ultra-fast connectivity and solve challenges for industries from healthcare, life sciences to media, logistics, entertainment, etc.

Tune into a two-part podcast series where our panel of experts, Tiran Dagan, Chief Digital Officer for Cognizant, Brian Burk, Global Leader of Healthcare, Health Insurance and Life Sciences, Verizon, Bob Pike, General Manager, Intel Smart Edge, and Craig Donald, CIO of the UK Football Association, examine the business to vertical or B2V shifts that are underway due to 5G and IoT.

To embark on a successful AI journey, a business needs the right people with the right talent and excellence ingrained in the organization’s culture. How do you optimize talent for AI? It is important to optimize data at a fundamental level before feeding into AI for better results. On realizing how crucial data is to powering AI and explore its full potential, Cognizant sponsored a challenge with the XPRIZE Foundation to apply algorithmic thinking to mitigate and manage the ongoing COVID-19 crisis.

Tune into part three of our podcast series ‘Upping Your Data Game: How Leaders Are Getting Greater Bang from AI’ featuring Ben Pring, Co-founder and Managing Director of Cognizant’s Center for the Future of Work, Bret Greenstein, Senior Vice President of Cognizant’s AI & Analytics Practice, Damon Caiazza, Director of Digital Strategy and Innovation at AbbVie, and Michele Goetz, Vice President & Principal Analyst at Forrester. They discuss how to solve for AI talent, share insights on GPT-3, and AI practice & governance challenges.

Simply rolling out an AI solution isn’t going to ensure ROI; there is no one-size-fits-all approach. Multiple discrete AI algorithms should be coordinated and orchestrated in line with business processes and AI models to ensure the desired business outcomes complement each other. Business leaders should also continuously monitor and challenge AI’s performance and fine-tune algorithms so their AI solution doesn’t deviate from the anticipated performance outcome needed to ensure ROI.

In this second installment of our three-part podcast series ‘Upping Your Data Game: How Leaders Are Getting Greater Bang from AI’, Ben Pring, Co-founder and Managing Director of Cognizant’s Center for the Future of Work, Bret Greenstein, Senior Vice President of Cognizant’s AI & Analytics Practice, Damon Caiazza, Director of Digital Strategy and Innovation at AbbVie, and Michele Goetz, Vice President & Principal Analyst at Forrester, discuss the mainstreaming of machine intelligence, causality clarity and workarounds for AI’s success.