As the world of collision repairs continues to evolve, so do the standards, models, and players that influence the ways in which body shops function and thrive. This month's guests take a moment to discuss the future of OEM certifications and what it means for their body shops, from benefits to challenges and changes resulting from their prominence.

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This month we take the unique approach of connecting with operators from CARSTAR Canada, CARSTAR US, and Fix Auto USA to discuss their strategies to excelling and achieving top performance in the many scorecards. Our guests and hosts dive into the scorecards they're using as well as how they track, manage, and ensure top performance results.

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2020 was a year unlike any we've ever experienced. In our inaugural episode, we bring together Franchise Partners from CARSTAR, ABRA, and Fix Auto USA to discuss the lessons and key takeaways from the global pandemic.

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