Listen to a round-table discussion between EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Managers Jason Hash and Dave Gibbs concerning how to combat fraud in the dealership in 2020.

They discuss the challenges of online retailing and how to verify identity when you don't see the customer, along with industry best practices.

Learn more about EFG's training and compliance services here: https://www.efgcompanies.com/services/training-services/